Operations Program Manager / Associate, Industrial Partnerships - Robotics

Scale AI
Mexico City
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Education: bachelorsSkills: ["Communication","Analytical thinking","Strategic thinking","Process improvement","Coordination"]

Coordinate Industrial Partnerships to scale high-quality robotics/physical data collection. Identify and sign new partner businesses, then manage day-to-day partner onboarding and support, including performance tracking against data collection targets. Partner with internal teams to communicate operational needs, support hardware deployment on-site, and continuously improve processes based on operational feedback—primarily through frequent presence at partner locations.

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FursaFursa
Scale AI
Scale AI
1 day ago

Operations Program Manager / Associate, Industrial Partnerships - Robotics

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Coordinate Industrial Partnerships to scale high-quality robotics/physical data collection. Identify and sign new partner businesses, then manage day-to-day partner onboarding and support, including performance tracking against data collection targets. Partner with internal teams to communicate operational needs, support hardware deployment on-site, and continuously improve processes based on operational feedback—primarily through frequent presence at partner locations.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Identify and engage prospective partner businesses and manage the process through to signed agreements.
  • •Coordinate day-to-day operations with signed partners, including onboarding and ongoing support.
  • •Track partner performance and progress toward data collection targets.
  • •Support hardware deployment and basic troubleshooting on partner premises.
  • •Communicate regularly with internal teams and partner contacts, and help implement process improvements based on operational feedback.

Key Requirements

  • •Identify and engage prospective partner businesses through to signed agreements.
  • •Coordinate onboarding and ongoing day-to-day operations with signed partners, including support.
  • •Track partner performance against data collection targets and provide analytical/strategic operational input.
  • •Have strong professional communication skills in both Spanish and English.
  • •Bachelor’s degree in Business Administration, Economics, Logistics, Industrial Engineering, or a related field; +2 years in physical/on-site operations, logistics, business development, account management, or analytics, with field experience in warehouses/factories/logistics centers.
Experience:Physical/on-site operationsLogisticsBusiness developmentAccount managementAnalyticsWarehousesFactoriesLogistics centers
Education:Bachelor's
Skills:CommunicationAnalytical thinkingStrategic thinkingProcess improvementCoordination
Languages:SpanishEnglish
Tech Stack:SQLCRM systems

Company Brief

Scale AI
Provides data labeling, annotation, and infrastructure services to accelerate machine learning and AI development. Supplies high-quality training data, tooling, and APIs for customers in autonomous vehicles, mapping, robotics, and enterprise AI applications.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2016
WebsiteLinkedIn