Allianz

2 weeks ago

Head Market Management and Customer Growth, Asia Pacific (Singapore, SG, 068897)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Lead profitable customer growth across Asia Pacific by driving marketing and customer strategic initiatives. Translate Allianz customer data, NPS, and VOC into actionable programs that maximize customer lifetime value, improve churn management, and increase cross-selling. Establish regional go-to-market strategies with local entities, leveraging data, analytics, and AI-enabled capabilities for personalization and next-best-action to accelerate acquisition and retention. Manage C-level stakeholders and oversee performance against key customer growth KPIs.

Location: Singapore

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Marketing & Growth

Seniority: Sr. Director level

Key Responsibilities

•Drive profitable customer growth across Asia Pacific, supporting acquisition, retention, and churn reduction.
•Create differentiated propositions and develop regional marketing assets and a content hub to deliver product and service propositions across channels.
•Leverage AI and customer analytics to identify personalization opportunities, retention risks, cross-sell opportunities, and lifetime value enhancement initiatives.
•Define customer and advisor lifecycle journeys using segmented customer data and translate NPS and VOC into actionable customer actions.
•Partner with CMOs and distribution heads to implement marketing efforts, monitor customer trends, and act as regional contact point for customer and marketing initiatives while influencing leadership teams through coaching and mentoring.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceRemote WorkLearning BudgetEquity

Key Requirements

•Bachelor’s or Master’s degree with at least 15 years of experience predominantly in the Life insurance industry.
•Experience across different parts of the insurance value chain.
•Proven ability to provide business leadership as a recognized expert and leader.
•Strong communicator with cross-functional and cross-market influence.
•Strong understanding of data, analytics, and emerging AI technologies.

Experience:15+ yearsLife insurance

Education:Master's

Skills:LeadershipProactiveResults-orientatedCommunicationStakeholder management

Tech Stack:Data analyticsAIPredictive analytics

Company Brief

Allianz

Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn

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Allianz

2 weeks ago

Head Market Management and Customer Growth, Asia Pacific (Singapore, SG, 068897)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Marketing & Growth

Seniority: Sr. Director level

Key Responsibilities

•Drive profitable customer growth across Asia Pacific, supporting acquisition, retention, and churn reduction.
•Create differentiated propositions and develop regional marketing assets and a content hub to deliver product and service propositions across channels.
•Leverage AI and customer analytics to identify personalization opportunities, retention risks, cross-sell opportunities, and lifetime value enhancement initiatives.
•Define customer and advisor lifecycle journeys using segmented customer data and translate NPS and VOC into actionable customer actions.
•Partner with CMOs and distribution heads to implement marketing efforts, monitor customer trends, and act as regional contact point for customer and marketing initiatives while influencing leadership teams through coaching and mentoring.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceRemote WorkLearning BudgetEquity

Key Requirements

•Bachelor’s or Master’s degree with at least 15 years of experience predominantly in the Life insurance industry.
•Experience across different parts of the insurance value chain.
•Proven ability to provide business leadership as a recognized expert and leader.
•Strong communicator with cross-functional and cross-market influence.
•Strong understanding of data, analytics, and emerging AI technologies.

Experience:15+ yearsLife insurance

Education:Master's

Skills:LeadershipProactiveResults-orientatedCommunicationStakeholder management

Tech Stack:Data analyticsAIPredictive analytics

Company Brief

Allianz

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn