PDC Process Support Engineer II

Applied Materials
Japan
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 2-4 yearsEducation: bachelorsSkills: ["Communication","Troubleshooting","Root cause analysis","Data analysis","Stakeholder communication"]

Provide high-visibility, on-site customer support for complex semiconductor equipment, including installations, system diagnostics, service, and repairs. Partner with customers and R&D teams to develop advanced manufacturing processes and run hypothesis experiments using design of experiments (DOE). Analyze data statistically, write technical reports, troubleshoot issues, and lead root-cause analysis to resolve difficult process and customer product problems.

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Applied Materials
Applied Materials
2 days ago

PDC Process Support Engineer II

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Job Summary

Provide high-visibility, on-site customer support for complex semiconductor equipment, including installations, system diagnostics, service, and repairs. Partner with customers and R&D teams to develop advanced manufacturing processes and run hypothesis experiments using design of experiments (DOE). Analyze data statistically, write technical reports, troubleshoot issues, and lead root-cause analysis to resolve difficult process and customer product problems.
Location: Japan
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Provide high-visibility customer support through on-site installations, system diagnoses, and service/repair of complex systems and equipment.
  • •Work with customers to develop leading-edge processes used to manufacture advanced semiconductor chips.
  • •Create hypothesis experiments and run design of experiments (DOE); analyze data with statistics; compile reports with conclusions.
  • •Troubleshoot complex problems, perform multiple root cause analyses, and resolve difficult process and customer product issues.
  • •Communicate with internal stakeholders and customers to achieve goals and build relationships and trust.

Pay and Benefits

Perks:Travel AllowanceLearning Budget

Key Requirements

  • •Bachelor’s degree in chemistry/physics, materials engineering, electrical engineering, optoelectronics, or a related field.
  • •2–4 years of experience in the semiconductor fab or equipment industry.
  • •Communication proficiency in English language.
  • •Ability to support on-site installations, system diagnoses, and repair of complex systems and equipment.
  • •Experience collaborating with customers and R&D teams to develop leading-edge semiconductor processes.
Experience:2-4 yearsSemiconductor fabSemiconductor equipment
Education:Bachelor's
Skills:CommunicationTroubleshootingRoot cause analysisData analysisStakeholder communication
Languages:English
Tech Stack:Chemical Vapor DepositionAtomic Layer DepositionPlasma Reactive Ion EtchPhysical Vapor DepositionAnnealImplantDesign of Experiments (DOE)Statistics

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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Glassdoor: 3.9
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