Financial Aid Specialist

Campus
Sacramento
Workplace: RemoteFull timeUSD 53,000 - 64,000 annuallyFunction: Data Science & Machine LearningEducation: bachelorsSkills: ["Communication","Empathy","Organization","Time management","Problem-solving"]

A collaborative, student-facing Financial Aid Specialist role within a high-growth startup. You will manage a large caseload of students through the full financial aid process (FAFSA, verification, packaging, disbursement), explain funding options, and navigate sensitive conversations with empathy. You’ll balance policy-driven work with human guidance, collaborate across admissions and onboarding teams, and continuously adapt to evolving processes.

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FursaFursa
Campus
Campus
7 months ago

Financial Aid Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

A collaborative, student-facing Financial Aid Specialist role within a high-growth startup. You will manage a large caseload of students through the full financial aid process (FAFSA, verification, packaging, disbursement), explain funding options, and navigate sensitive conversations with empathy. You’ll balance policy-driven work with human guidance, collaborate across admissions and onboarding teams, and continuously adapt to evolving processes.
Location: Sacramento
Workplace: Remote
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Guide students through the full financial aid process, including FAFSA completion, verification, packaging, and disbursement steps
  • •Calculate aid packages, generate offer letters using financial systems, and explain them clearly to students
  • •Navigate emotionally complex conversations such as aid barriers and denials, Pell eligibility, and payment plans while maintaining student trust and empathy
  • •Stay organized across systems, trackers, and notes while managing 200–500+ students, and prioritizing persistent outreach and responsiveness through phone, text, and email
  • •Collaborate closely with Admissions Counselors (ACs), Onboarding Specialists (OSes), and Success Coaches (SCs) to create a smooth, unified student experience across departments

Pay and Benefits

Salary: USD 53,000 - 64,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kFertility BenefitsPaid HolidaysFlexible TimeEquity

Key Requirements

  • •Bachelor's degree
  • •Strong communication, relationship-building, and documentation skills
  • •Ability to navigate ambiguity and adapt to new systems quickly
  • •Comfortable having tough conversations with empathy and professionalism
  • •Positivity and a growth mindset
Experience:Education
Education:Bachelor's
Skills:CommunicationEmpathyOrganizationTime managementProblem-solving
Tech Stack:CRMCalendarsTrackers

Company Brief

Campus
Campus is an accredited, online two‑year college offering live classes and certificate programs taught by professors from leading universities, combining a technology platform with coaching and transfer pathways to prepare students for careers or further study.
Industry: Higher Education
Company Size: Small (11 to 50 employees)
Growth: Growth Stage Startup
Funding: Series B
Headquarters: New York, United States
Founded: 2020
Glassdoor
Glassdoor: 4.3
WebsiteLinkedInGlassdoor