AI Success Engineer - Seoul, South Korea

OpenAI
Seoul
Workplace: HybridFull timeFunction: Data Science & Machine LearningExperience: 8+ yearsSkills: ["Communication","Project management","Stakeholder management","Problem-solving","Leadership"]

Senior, technically adept customer-facing professional guiding post-sale AI deployments for OpenAI’s enterprise clients. You’ll manage adoption, orchestrate multi-workstream deployments, map customer workflows, and translate technical capabilities into measurable business value across large organizations from initial deployment to production adoption.

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FursaFursa
OpenAI
OpenAI
4 months ago

AI Success Engineer - Seoul, South Korea

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Senior, technically adept customer-facing professional guiding post-sale AI deployments for OpenAI’s enterprise clients. You’ll manage adoption, orchestrate multi-workstream deployments, map customer workflows, and translate technical capabilities into measurable business value across large organizations from initial deployment to production adoption.
Location: Seoul
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization.
  • •Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio.
  • •Conduct technical enablement and configuration sessions across our broad product portfolio.
  • •Identify and validate use cases by embedding with customer teams to understand workflows and pain points.
  • •Lead account level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning.

Key Requirements

  • •8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting, solutions architecture, technical delivery leadership, or deep technical enterprise SaaS adoption work.
Experience:8+ yearsAIEnterprise SaaS
Skills:CommunicationProject managementStakeholder managementProblem-solvingLeadership
Languages:English
Tech Stack:APIsSDKsConnectorsIntegration patternsEmbeddingsRetrieval augmentationFine-tuningCustom model usage

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor