Prisoner Custody Officer (Milton Keynes, Buckinghamshire, GB, MK9 2AJ)

Serco
Milton Keynes
Workplace: OnsiteFull timeFunction: Communications, PR & CommunitySkills: ["Communication","Teamwork","Conflict resolution","Problem-solving","Confidentiality"]

Join the Prisoner Escort Custody Services as a Prisoner Custody Officer at a UK court, providing safe, secure escorting and custody services to detainees. You’ll work in a team, handle welfare checks, maintain safety, perform searches, and support court operations with rota-based shifts across 24/6. Training is provided, with clear progression and benefits in a public sector setting.

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Serco
Serco
6 months ago

Prisoner Custody Officer (Milton Keynes, Buckinghamshire, GB, MK9 2AJ)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Join the Prisoner Escort Custody Services as a Prisoner Custody Officer at a UK court, providing safe, secure escorting and custody services to detainees. You’ll work in a team, handle welfare checks, maintain safety, perform searches, and support court operations with rota-based shifts across 24/6. Training is provided, with clear progression and benefits in a public sector setting.
Location: Milton Keynes
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Entry level

Key Responsibilities

  • •Escorting detainees within the court, including to courtrooms, cells, and facilities
  • •Supervising detainees during hearings to maintain safety and security
  • •Managing sensitive situations and maintaining strict confidentiality
  • •Supporting detainee welfare, including access to food, drink, and wellbeing checks
  • •Monitoring behaviour and responding to incidents or risks

Pay and Benefits

Perks:PensionHealth InsuranceDiscountsTraining

Key Requirements

  • •Full UK driving licence (B/B1) is desirable
  • •Strong communication skills (written and verbal)
  • •Ability to stay calm and make decisions under pressure
  • •Confidence managing behaviour and de-escalating conflict
  • •Teamwork and the ability to follow processes accurately
Experience:Public sectorJusticeCourts
Skills:CommunicationTeamworkConflict resolutionProblem-solvingConfidentiality
Licenses:Uk driving license

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn