Associate Manager, New Verticals Strategy & Operations - Merchant Finance

DoorDash US
New York, San Francisco, United States
Workplace: RemoteFull timeUSD 105,400 - 155,000 annuallyFunction: Strategy & Corporate DevelopmentExperience: 5-10 yearsSkills: ["Communication","Leadership","Problem-solving","Cross-functional collaboration","Data analysis","Sql"]

Lead key workflows for merchant fees, billing, payouts, and tax for U.S. Enterprise New Verticals merchants, partnering with product, finance, tax, and GTM teams to translate merchant needs into product requirements and operational workflows. Own the Merchant Finance Product Roadmap, design processes to triage payment/tax issues, and support end-to-end product builds with clear success metrics and thorough internal documentation.

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DoorDash US
DoorDash US
3 months ago

Associate Manager, New Verticals Strategy & Operations - Merchant Finance

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Last checked: 51 minutes agoStatus: Live

Job Summary

Lead key workflows for merchant fees, billing, payouts, and tax for U.S. Enterprise New Verticals merchants, partnering with product, finance, tax, and GTM teams to translate merchant needs into product requirements and operational workflows. Own the Merchant Finance Product Roadmap, design processes to triage payment/tax issues, and support end-to-end product builds with clear success metrics and thorough internal documentation.
Location: New York, San Francisco, United States
Workplace: Remote
Employment Type: Full time
Job Function: Strategy & Corporate Development

Key Responsibilities

  • •Lead key workflows for merchant fees, billing, payouts, and tax application for U.S. Enterprise New Verticals merchants, with consideration for global enterprise merchants
  • •Own the Merchant Finance Product Roadmap, acting as the Product Operations partner and voice of the New Verticals merchant in product prioritization discussions related to invoicing, tax, and payouts
  • •Design and improve processes and products to triage and resolve payment, invoicing, and tax issues, including clear ownership, routing, and escalation paths
  • •Support product builds from idea to launch with business cases, success metrics, and rollout plans for merchant-facing changes
  • •Create and maintain clear internal documentation and communications so Partner Managers and downstream Accounting and Support teams can explain changes and handle questions from merchants

Pay and Benefits

Salary: USD 105,400 - 155,000 annually
Perks:Health InsuranceDentalVision401kParental LeaveWellness StipendCommuter BenefitsPaid Leave

Key Requirements

  • •5-10 years of experience in strategy and operations, business operations, consulting, product operations, or similar analytical roles
  • •comfortable working with pricing, fees, discounts, taxes, and payouts, and partnering closely with finance and tax teams
  • •ability to structure ambiguous merchant or payment problems, work across teams to find root causes, and drive a clear plan to fix them (or use AI to fix the issue)
  • •ability to work with data (e.g., spreadsheets or SQL) to size problems, build simple models, and track performance
  • •clear written and verbal communication, with ability to explain complex topics to different audiences
Experience:5-10 yearsFintechPaymentsE-commerce
Skills:CommunicationLeadershipProblem-solvingCross-functional collaborationData analysisSql
Languages:English
Tech Stack:SQLAI

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn