Tyson Foods

1 day ago

Advisor HR - Finney

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Provide HR systems and process support as the first point of contact for employees and users. Manage high-volume walk-up support and inbound calls through case management (ServiceNow), chat, and phone. Resolve first-level HR support requests such as correspondence navigation, address/app support, and background check corrections, while monitoring HR inboxes and escalating issues to the appropriate People Operations teams.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Provide first-point-of-contact HR systems and process support via ServiceNow case management, chat, and phone.
•Handle high-volume walk-up support and resolve first-level support requests for HR-related issues.
•Assist with intake data, updating team members’ personal information, and navigating HR systems and processes.
•Receive and provide basic navigation support for routine correspondence (e.g., address changes, application support, background check corrections, employee self-service).
•Monitor HR inboxes and respond directly or escalate issues to appropriate HR teams, including Centers of Excellence, Directors HR, or Leadership.

Key Requirements

•Bachelor's degree or an equivalent combination of education and experience.
•2+ years of relevant customer support experience and past data entry experience.
•Intermediate computer skills, including generating simple letters and spreadsheets/graphics; must be proficient in Microsoft Excel, Word, and PowerPoint.
•Excellent verbal and written communication skills with a broad range of end users.
•Strong customer service, basic analytical and trouble-shooting skills, planning/organizational skills, and the ability to work in a fast-paced environment while multitasking.

Experience:2+ years

Education:Bachelor's

Skills:CommunicationCustomer serviceTroubleshootingPlanningMultitasking

Tech Stack:ServiceNowMicrosoft ExcelMicrosoft WordMicrosoft PowerPointSAP/HRWorkday

Company Brief

Tyson Foods

Tyson Foods is a global food company that produces and markets chicken, beef, and pork products, along with prepared foods and packaged protein brands for retail and foodservice customers.

Industry: Food Production

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Springdale, United States

Founded: 1935

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Tyson Foods

1 day ago

Advisor HR - Finney

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Provide first-point-of-contact HR systems and process support via ServiceNow case management, chat, and phone.
•Handle high-volume walk-up support and resolve first-level support requests for HR-related issues.
•Assist with intake data, updating team members’ personal information, and navigating HR systems and processes.
•Receive and provide basic navigation support for routine correspondence (e.g., address changes, application support, background check corrections, employee self-service).
•Monitor HR inboxes and respond directly or escalate issues to appropriate HR teams, including Centers of Excellence, Directors HR, or Leadership.

Key Requirements

•Bachelor's degree or an equivalent combination of education and experience.
•2+ years of relevant customer support experience and past data entry experience.
•Intermediate computer skills, including generating simple letters and spreadsheets/graphics; must be proficient in Microsoft Excel, Word, and PowerPoint.
•Excellent verbal and written communication skills with a broad range of end users.
•Strong customer service, basic analytical and trouble-shooting skills, planning/organizational skills, and the ability to work in a fast-paced environment while multitasking.

Experience:2+ years

Education:Bachelor's

Skills:CommunicationCustomer serviceTroubleshootingPlanningMultitasking

Tech Stack:ServiceNowMicrosoft ExcelMicrosoft WordMicrosoft PowerPointSAP/HRWorkday

Company Brief

Tyson Foods

Tyson Foods is a global food company that produces and markets chicken, beef, and pork products, along with prepared foods and packaged protein brands for retail and foodservice customers.

Industry: Food Production

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Springdale, United States

Founded: 1935

Glassdoor: 3.5

Website LinkedIn Glassdoor