CSR/ Teller- Royal Oak Main St.- Full Time

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningEducation: high_schoolSkills: ["Customer service","Confidentiality","Problem-solving","Sound judgment","Integrity"]

Provide excellent customer service in all interactions by listening to customers’ needs, answering questions, and guiding them to the right financial partners. Handle consumer and business issues professionally, maintain confidentiality, and follow risk appetite, policies, and procedures. Perform daily office responsibilities, maintain required balancing records, stay current on retail policies, and make appropriate referrals using tracking tools for consultative conversations.

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Fifth Third Bancorp
Fifth Third Bancorp
5 days ago

CSR/ Teller- Royal Oak Main St.- Full Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide excellent customer service in all interactions by listening to customers’ needs, answering questions, and guiding them to the right financial partners. Handle consumer and business issues professionally, maintain confidentiality, and follow risk appetite, policies, and procedures. Perform daily office responsibilities, maintain required balancing records, stay current on retail policies, and make appropriate referrals using tracking tools for consultative conversations.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Listen to customers’ needs, ask questions, and guide them to where their financial needs can be met.
  • •Provide follow-up on customer questions and find solutions to address issues.
  • •Perform daily office responsibilities and work with the platform team to maintain efficient office operations.
  • •Maintain accurate balancing records in line with policy and identify/correct outages as needed.
  • •During customer interactions and outreach, identify needs and refer customers to bank partners using appropriate tracking tools.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience.
  • •Comfortable, confident interaction with the public and adherence to dress code guidelines.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
Education:High School
Skills:Customer serviceConfidentialityProblem-solvingSound judgmentIntegrity

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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