Socure

1 month ago

Associate Solution Consultant, Post-Sales (Channel)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Join Socure as an Associate Solution Consultant, Post-Sales (Channel) to support onboarding and early success of partners and their customers. You'll guide implementations, provide technical assistance, design trainings, and build the enablement materials, collaborating with Senior Solution Consultants and internal teams to ensure smooth adoption and measurable value.

Location: New York, Seattle, San Francisco, Miami, Washington DC

Workplace: Hybrid

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Support onboarding and implementation efforts for channel partners and their customers, ensuring a smooth transition from sales to post-sales
•Act as a technical resource for partner-facing teams, helping them understand product capabilities, integration approaches, and best practices
•Design and deliver training sessions for partner customer support and technical teams, enabling them to confidently support their end customers
•Develop and maintain partner enablement materials (e.g., playbooks, troubleshooting guides, FAQs, demo environments) to scale partner self-sufficiency
•Assist in troubleshooting technical issues and answering product-related questions, escalating to internal teams (Product, Engineering, Data Science) as needed

Travel: Medium travel

Pay and Benefits

Salary: USD 110,000 - 130,000 annually

Equity and Bonus:Equity

Perks:EquityAnnual Bonus

Key Requirements

•Bachelor’s degree in a relevant field or equivalent practical experience
•2-5 years of experience in a customer-facing, technical role (e.g., Technical Account Manager, Implementation Consultant, Support Engineer, or similar)
•Experience working with APIs, data analysis, or technical integrations (basic familiarity is sufficient; depth will be developed in-role)
•Strong problem-solving skills and ability to communicate technical concepts clearly to non-technical audiences
•Comfortable working cross-functionally and supporting multiple stakeholders, including external partners

Experience:2-5 yearsIdentitySaaSCybersecurityFintech

Education:Bachelor's

Skills:Problem-solvingCommunicationCross-functional collaborationPresentationAPIsREST APIsSQLData analysis

Languages:English

Tech Stack:REST APIsSQLData analysisAPIs

Company Brief

Socure

Provides AI-driven digital identity verification and fraud prevention solutions that analyze device, behavioral, and contextual data to detect synthetic identities, stop account takeover, and enable secure onboarding for banks, fintechs, and enterprises.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: New York, United States

Founded: 2012

Glassdoor: 4.1

Website LinkedIn

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Socure

1 month ago

Associate Solution Consultant, Post-Sales (Channel)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: New York, Seattle, San Francisco, Miami, Washington DC

Workplace: Hybrid

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Support onboarding and implementation efforts for channel partners and their customers, ensuring a smooth transition from sales to post-sales
•Act as a technical resource for partner-facing teams, helping them understand product capabilities, integration approaches, and best practices
•Design and deliver training sessions for partner customer support and technical teams, enabling them to confidently support their end customers
•Develop and maintain partner enablement materials (e.g., playbooks, troubleshooting guides, FAQs, demo environments) to scale partner self-sufficiency
•Assist in troubleshooting technical issues and answering product-related questions, escalating to internal teams (Product, Engineering, Data Science) as needed

Travel: Medium travel

Pay and Benefits

Salary: USD 110,000 - 130,000 annually

Equity and Bonus:Equity

Perks:EquityAnnual Bonus

Key Requirements

•Bachelor’s degree in a relevant field or equivalent practical experience
•2-5 years of experience in a customer-facing, technical role (e.g., Technical Account Manager, Implementation Consultant, Support Engineer, or similar)
•Experience working with APIs, data analysis, or technical integrations (basic familiarity is sufficient; depth will be developed in-role)
•Strong problem-solving skills and ability to communicate technical concepts clearly to non-technical audiences
•Comfortable working cross-functionally and supporting multiple stakeholders, including external partners

Experience:2-5 yearsIdentitySaaSCybersecurityFintech

Education:Bachelor's

Skills:Problem-solvingCommunicationCross-functional collaborationPresentationAPIsREST APIsSQLData analysis

Languages:English

Tech Stack:REST APIsSQLData analysisAPIs

Company Brief

Socure

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: New York, United States

Founded: 2012

Glassdoor: 4.1

Website LinkedIn