Customer Success Manager (m/f/d)

Take ownership of strategic enterprise relationships and drive value realization for AI-powered robotics solutions. You’ll guide onboarding, adoption, retention, and expansion across key accounts, acting as a trusted advisor to operations and executive stakeholders. You’ll identify expansion opportunities, secure renewals, and shape account growth strategies while partnering with Product, Engineering, and Operations to translate customer needs into the roadmap. Expect high-impact work with travel up to 50% in a fast-growing scale-up.