Analyst Distribution Center System Management

Puma
United States
Full timeUSD 51,800 - 68,905Function: Supply Chain & LogisticsEducation: bachelorsSkills: ["Time management","Customer service","Attention to detail","Teamwork","Willingness to learn"]

Provide basic technical support for warehouse users and IT equipment, including workstations, printers, scanners, and RF/label devices. Troubleshoot login, access, printing, device connectivity, and basic hardware issues, while gathering details, following procedures, and escalating when needed. Create and manage support tickets with clear documentation and updates, support PC/device setup and configuration, and assist with small IT activities such as testing, upgrades, and deployments.

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FursaFursa
Puma
Puma
1 day ago

Analyst Distribution Center System Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Provide basic technical support for warehouse users and IT equipment, including workstations, printers, scanners, and RF/label devices. Troubleshoot login, access, printing, device connectivity, and basic hardware issues, while gathering details, following procedures, and escalating when needed. Create and manage support tickets with clear documentation and updates, support PC/device setup and configuration, and assist with small IT activities such as testing, upgrades, and deployments.
Location: United States
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Entry level

Key Responsibilities

  • •Provide basic technical support for warehouse users and common IT equipment (workstations, printers, scanners, and related devices).
  • •Troubleshoot login issues, application access, printing problems, device connectivity, and basic hardware concerns.
  • •Support warehouse and business systems by gathering troubleshooting details, following steps, and escalating issues when needed.
  • •Create, update, and close support tickets with clear notes, status updates, and resolution information.
  • •Support setup, replacement, and basic configuration of PCs, RF scanners, label printers, and workstations, and assist with testing, deployments, upgrades, and small IT projects under guidance.
Travel: Low travel

Pay and Benefits

Salary: USD 51,800 - 68,905

Key Requirements

  • •Bachelor’s degree preferred.
  • •1-2 years distribution center operations.
  • •Excellent time management skills and ability to respond in a fast-paced environment.
  • •Professional customer service/support to users in a fast-paced distribution center environment.
  • •Proficiency in Microsoft applications: Outlook, Word, Excel, and PowerPoint.
Experience:Distribution center operationsLogisticsHelp deskTechnical support
Education:Bachelor's
Skills:Time managementCustomer serviceAttention to detailTeamworkWillingness to learn
Tech Stack:Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointPrintersScannersRF scannersLabel printersWorkstationsPCs

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn