eSales Agent - Global BMW

Sonic Automotive
Atlanta
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Multi-tasking","Organization","Time management","Adaptability"]

Engage customers contacting the dealership about buying new or pre-owned vehicles through inbound phone calls, internet inquiries, and chats. Use lead management tools and CRM software to manage first engagement, provide accurate pricing and payment options, and generate sales appointments. Receive training on dealership products, inventory, finance and incentives, and continuously work toward KPIs in a fast-paced call environment.

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FursaFursa
Sonic Automotive
Sonic Automotive
1 day ago

eSales Agent - Global BMW

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Engage customers contacting the dealership about buying new or pre-owned vehicles through inbound phone calls, internet inquiries, and chats. Use lead management tools and CRM software to manage first engagement, provide accurate pricing and payment options, and generate sales appointments. Receive training on dealership products, inventory, finance and incentives, and continuously work toward KPIs in a fast-paced call environment.
Location: Atlanta
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Answer inbound phone calls, internet inquiries, and chats.
  • •Respond promptly, professionally, and accurately to address customer questions and needs.
  • •Facilitate providing guests with price and purchasing information, including payment options and quotes.
  • •Generate sales and acquisition appointments.
  • •Manage follow-up for active guests and adhere to the required outreach cadence while tracking KPIs.

Key Requirements

  • •Minimum 1 year call center or sales-focused experience.
  • •Ability to prioritize, multitask, and achieve goals.
  • •Ability to work in a fast-paced environment and on a team.
  • •Exceptional written and verbal communication, with highly proficient phone skills.
  • •Evening and weekend availability required.
Experience:Automotive
Skills:CommunicationMulti-taskingOrganizationTime managementAdaptability
Languages:English
Tech Stack:CRMLead management tools

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn