Retail Sales Supervisor- Full time (Grand Rapids)

Puma
United States
Workplace: OnsiteFull timeUSD 21 - 24Function: SalesSkills: ["Customer service","Teamwork","Communication","Problem-solving","Ability to learn quickly","Presenting information"]

Provide exceptional customer service and help the store meet or exceed sales, KPI, and profitability goals through effective planning, expense control, and sales execution. Support the Store Manager and Assistant Manager with recruitment, training, development, and scheduling. Own merchandise opportunities, manage inventory and shrink goals, oversee receiving and processing of merchandise, and help maintain a safe, compliant store environment while working non-traditional hours.

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Puma
Puma
2 days ago

Retail Sales Supervisor- Full time (Grand Rapids)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Provide exceptional customer service and help the store meet or exceed sales, KPI, and profitability goals through effective planning, expense control, and sales execution. Support the Store Manager and Assistant Manager with recruitment, training, development, and scheduling. Own merchandise opportunities, manage inventory and shrink goals, oversee receiving and processing of merchandise, and help maintain a safe, compliant store environment while working non-traditional hours.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Provide consistently high standards of customer experience in line with PUMA brand values and service standards.
  • •Ensure the store achieves or exceeds sales, KPIs, and profitability goals through planning and expense control.
  • •Assist store leadership with recruitment, training, development, and employee succession.
  • •Control payroll and maintain service-driven scheduling; maintain a safe, healthy, compliant environment.
  • •Manage merchandise opportunities, achieve inventory and shrink goals, run physical inventory counts, and handle incoming and outgoing merchandise.

Pay and Benefits

Salary: USD 21 - 24

Key Requirements

  • •1–2 years’ experience in a customer service-oriented retail environment (preferably apparel/footwear).
  • •Proven ability to exceed sales goals and reason through complex issues.
  • •Ability to present information to large groups and communicate effectively.
  • •Strong team player with the ability to learn quickly.
  • •Computer skills including basic knowledge of MS Office programs and retail software.
Experience:Retail
Skills:Customer serviceTeamworkCommunicationProblem-solvingAbility to learn quicklyPresenting information
Tech Stack:MS OfficeRetail software

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn