Customer Director (Kerava, FI)

Carlsberg Group
Finland
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Strategic thinking","Negotiation","Stakeholder management","Influence","Communication","Leadership","Coaching","Analytical thinking","Data-driven decision-making"]

Drive the long-term growth, profitability, and development of key retail accounts as a trusted customer leadership partner. Own account strategy, annual planning, budgeting, and commercial execution—covering pricing, campaigns, and impact analysis. Lead and coach an account team and ensure seamless collaboration between the customer, internal stakeholders, and internal functions. Report to the Off Trade sales channel lead and help translate growth ideas into concrete actions across major customers such as LIDL and Tokmanni.

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Carlsberg Group
Carlsberg Group
2 days ago

Customer Director (Kerava, FI)

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Last checked: 2 hours agoStatus: Live

Job Summary

Drive the long-term growth, profitability, and development of key retail accounts as a trusted customer leadership partner. Own account strategy, annual planning, budgeting, and commercial execution—covering pricing, campaigns, and impact analysis. Lead and coach an account team and ensure seamless collaboration between the customer, internal stakeholders, and internal functions. Report to the Off Trade sales channel lead and help translate growth ideas into concrete actions across major customers such as LIDL and Tokmanni.
Location: Finland
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Lead the key account’s long-term strategy, annual planning, and budgeting.
  • •Monitor, analyze, and develop account business performance with clear goals.
  • •Own pricing calculations, campaign and commercial measure calculations, and assess their effects.
  • •Coach and lead the customer team in a coaching mindset and build conditions for success.
  • •Ensure smooth cooperation between the customer, your team, and internal stakeholders.

Pay and Benefits

Perks:Annual BonusHealth InsuranceSport

Key Requirements

  • •Strong experience in commercial roles within Finnish retail, supported by a suitable education background.
  • •Proven track record leading major accounts, business performance, and teams.
  • •Strategic and commercial thinking with the ability to turn growth ideas into concrete actions.
  • •Natural ability to negotiate, influence, and build trust with multiple stakeholders.
  • •Analytical, data-driven working style with courage to make decisions based on information.
Skills:Strategic thinkingNegotiationStakeholder managementInfluenceCommunicationLeadershipCoachingAnalytical thinkingData-driven decision-making
Languages:FinnishEnglish

Company Brief

Carlsberg Group
Global brewer producing and marketing beer and other beverages under brands such as Carlsberg, Tuborg and Somersby. Operates brewing, distribution and marketing across Europe and Asia, focusing on brand portfolio, sustainability and market expansion.
Industry: Food & Beverage
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Copenhagen, Denmark
Founded: 1847
WebsiteLinkedIn