Campus Graduate Masters Summer Internship Program - 2027 Digital Product Management, Enterprise Technology Services- Phoenix, AZ

American Express
Phoenix
Workplace: HybridInternshipUSD 24.05 - 63 hourlyFunction: Solutions Engineering & Sales EngineeringEducation: mastersSkills: ["Communication","Analytical thinking","Problem-solving","Collaboration","Leadership"]

Partner with product leaders, engineers, designers, analysts, and business stakeholders to support digital product strategy, discovery, and roadmap planning. Help frame customer/colleague problems, translate insights into requirements and user stories, and conduct research and usability testing. Analyze KPIs, dashboards, and launch metrics to evaluate success, prioritize based on value and feasibility, and explore how AI and automation can improve customer and internal experiences responsibly.

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FursaFursa
American Express
American Express
1 week ago

Campus Graduate Masters Summer Internship Program - 2027 Digital Product Management, Enterprise Technology Services- Phoenix, AZ

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Last checked: 4 hours agoStatus: Live

Job Summary

Partner with product leaders, engineers, designers, analysts, and business stakeholders to support digital product strategy, discovery, and roadmap planning. Help frame customer/colleague problems, translate insights into requirements and user stories, and conduct research and usability testing. Analyze KPIs, dashboards, and launch metrics to evaluate success, prioritize based on value and feasibility, and explore how AI and automation can improve customer and internal experiences responsibly.
Location: Phoenix
Workplace: Hybrid
Employment Type: Internship
Job Function: Solutions Engineering & Sales Engineering
Seniority: Intern level

Key Responsibilities

  • •Support product strategy, discovery, roadmap planning, and product decision-making with cross-functional partners.
  • •Define opportunities by framing problems, developing hypotheses, and documenting product requirements, user stories, and acceptance criteria.
  • •Conduct customer discovery and user research, including usability testing and synthesis of qualitative and quantitative insights.
  • •Assist with prioritization and success planning by evaluating customer/business value, technical feasibility, risk/effort, and evidence.
  • •Analyze product and operational data to identify trends and improvements, and apply responsible AI/human-in-the-loop practices to product ideas.

Pay and Benefits

Salary: USD 24.05 - 63 hourly
Perks:Annual BonusWellness StipendCounselling Support

Key Requirements

  • •Currently enrolled in a full-time Master’s degree program in a relevant field (e.g., Business, Information Systems, Computer Science, Engineering, Business Analytics, Product Management, Economics).
  • •Demonstrated interest in technology, product management, digital products, customer experience, AI-enabled products, data-informed decision-making, or enterprise platforms.
  • •Strong analytical and problem-solving skills to interpret data, identify patterns, form hypotheses, and develop recommendations.
  • •Strong written and verbal communication skills to explain product decisions, insights, risks, and recommendations to technical and non-technical audiences.
  • •Experience through projects, internships, research, or organizations that show leadership, organization, customer focus, product thinking, data literacy, or technical fluency.
Experience:AIProduct managementEnterprise technologyDigital products
Education:Master's in Business, Information Systems, Computer Science, Engineering, Business Analytics, Product Management, Economics, or another relevant field
Skills:CommunicationAnalytical thinkingProblem-solvingCollaborationLeadership
Languages:US
Tech Stack:AgileLeanScrumKanbanJiraConfluenceFigmaMiroExcelPowerPointTableauPower BI

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn