Citizens Branch Manager

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 93,150 - 127,650 annuallyFunction: SalesEducation: high_schoolSkills: ["Leadership","Coaching","Communication"]

Lead a high-volume branch team to exceed customer expectations and drive sales growth through coaching, operational excellence, and strong execution. Build a customer-centric culture, partner with community and civic organizations, and manage branch objectives in a profit-and-loss environment. Thrive in a digital-first setting by using mobile and online banking accessibility to support customer experiences, while developing talent and implementing continuous learning plans.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Branch Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead a high-volume branch team to exceed customer expectations and drive sales growth through coaching, operational excellence, and strong execution. Build a customer-centric culture, partner with community and civic organizations, and manage branch objectives in a profit-and-loss environment. Thrive in a digital-first setting by using mobile and online banking accessibility to support customer experiences, while developing talent and implementing continuous learning plans.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead branch performance and sales growth while delivering an exceptional customer experience.
  • •Coach and develop your team to achieve individual and branch-wide performance and sales goals.
  • •Direct colleague and sales activities to ensure key targets are met and exceeded.
  • •Combine financial acumen and strategic insights to guide decision-making and deliver results as the branch owner.
  • •Serve as a brand ambassador by connecting with the local community to acquire new customers and deepen existing relationships.

Pay and Benefits

Salary: USD 93,150 - 127,650 annually
Perks:Health InsuranceDentalVisionRetirement BenefitsPaid LeaveLearning BudgetWellness Stipend

Key Requirements

  • •High school diploma or equivalent required.
  • •Leadership experience coaching and developing colleagues to drive sales excellence and ensure world-class customer service and operational integrity.
  • •4 years of sales management experience in Retail or Branch Banking.
  • •Proven track record managing objectives to meet sales goals, deadlines, and branch goals in a profit-and-loss environment.
  • •Ability to comply with SAFE Act requirements, including background checks and obtaining an NMLS identifier.
Education:High School
Skills:LeadershipCoachingCommunication
Licenses:NMLS
Tech Stack:Mobile bankingOnline banking

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website