Business Operations

Plaid
San Francisco
Workplace: HybridFull timeUSD 162,000 - 237,000 annuallyFunction: Business OperationsExperience: 6-11 yearsSkills: ["Analytical thinking","Structured problem-solving","Proactive","Relationship building","Cross-functional collaboration"]

Partner with Product and GTM leaders to drive strategic and operational priorities with measurable impact on customers, partners, and P&L. Own operating rhythms like monthly business reports, QBRs, OKRs, KPIs, and executive reporting, and build dashboards and success metrics for data-driven decisions. Support pricing, commercialization, and go-to-market work, using AI tools and agents as part of daily workflows.

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Plaid
Plaid
2 months ago

Business Operations

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Last checked: 11 hours agoStatus: Live

Job Summary

Partner with Product and GTM leaders to drive strategic and operational priorities with measurable impact on customers, partners, and P&L. Own operating rhythms like monthly business reports, QBRs, OKRs, KPIs, and executive reporting, and build dashboards and success metrics for data-driven decisions. Support pricing, commercialization, and go-to-market work, using AI tools and agents as part of daily workflows.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Drive the strategic and operational agenda for a Product or GTM organization and related cross-functional initiatives.
  • •Own operating rhythms including monthly business reports, QBRs, OKRs, KPIs, and executive reporting.
  • •Build dashboards, metrics, and success measures to improve leadership visibility and data-driven decisions.
  • •Partner on product strategy topics including pricing, commercialization, and go-to-market for new and existing products.
  • •Use AI tools and agents as a default part of daily work to increase execution speed and impact.

Pay and Benefits

Salary: USD 162,000 - 237,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401k

Key Requirements

  • •6–11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance).
  • •Comfort with ambiguity and independently prioritizing what matters most.
  • •Ability to build relationships across all levels and drive cross-functional consensus.
  • •Familiarity with AI tools and agents to accelerate workflows is a plus.
  • •Knowledge of SQL and Tableau is preferred.
Experience:6-11 yearsFintechPaymentsSaaS
Skills:Analytical thinkingStructured problem-solvingProactiveRelationship buildingCross-functional collaboration
Tech Stack:SQLTableauAI toolsAgents

Company Brief

Plaid
Provides APIs that enable applications to connect with users’ bank accounts, verify financial data, and power payment and account verification workflows for fintechs and financial services companies.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn