Key Account Manager Armenia

Delivery Hero
Yerevan
Workplace: RemoteContractFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Data-driven","Analytical","Problem-solving","Organizational","Time management"]

Own and grow relationships with top restaurant partners by acting as a trusted consultant. Use data-driven insights and cross-functional collaboration to optimize partner operations, revenue performance, and profitability. Build long-term partner engagement through proactive communication, guide onboarding in the app, and drive rapid growth via promotions, marketing activations, and menu optimization. Partner with teams across Marketing, Operations, Finance, and Customer Service to deliver tailored solutions.

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FursaFursa
Delivery Hero
Delivery Hero
2 days ago

Key Account Manager Armenia

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Last checked: 9 hours agoStatus: Live

Job Summary

Own and grow relationships with top restaurant partners by acting as a trusted consultant. Use data-driven insights and cross-functional collaboration to optimize partner operations, revenue performance, and profitability. Build long-term partner engagement through proactive communication, guide onboarding in the app, and drive rapid growth via promotions, marketing activations, and menu optimization. Partner with teams across Marketing, Operations, Finance, and Customer Service to deliver tailored solutions.
Location: Yerevan
Workplace: Remote
Employment Type: Contract
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Build and maintain strong, long-term relationships with restaurant partners through consistent, proactive communication.
  • •Analyze data and partner goals to provide strategic guidance and support, improving growth and profitability.
  • •Drive revenue growth using smart promotions, high-impact marketing activations, and menu optimization.
  • •Take ownership of partner onboarding in the app, from store setup through supporting partners’ first days on the platform.
  • •Collaborate with internal teams (Marketing, Operations, Finance, Customer Service) to implement customized partner solutions.

Pay and Benefits

Perks:Health InsuranceRemote Work

Key Requirements

  • •1+ years of experience in high-performance account management or business consultancy.
  • •Experience in FMCG, food-hospitality, or on-demand delivery is preferred.
  • •Bachelor’s degree in Business Administration, Marketing, Economy, or a related field is a plus.
  • •Strong track record of exceeding KPIs with timely execution and ambition.
  • •Native-level Armenian and proficiency in English (Russian is a plus).
Experience:1+ yearsFMCGFood-hospitalityOn-demand delivery
Education:
Skills:Data-drivenAnalyticalProblem-solvingOrganizationalTime management
Languages:EnglishArmenianRussian
Tech Stack:Google suiteSalesforce

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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