Customer Engineer

Mixpanel
New York
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Accountability","Problem-solving","Commercial instinct"]

Own the pre-sales technical journey for Mixpanel—leading discovery, technical fit assessment, tailored demos, and competitive positioning. Design and run tightly defined POCs with clear success criteria and handoff packages for Delivery Engineers. After sale, return for cross-sell and expansion technical evaluations. Partner with Account Executives on deal strategy and objection handling while staying close to production realities to ensure what you build in POCs works in practice.

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FursaFursa
Mixpanel
Mixpanel
1 day ago

Customer Engineer

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Last checked: 2 hours agoStatus: Live

Job Summary

Own the pre-sales technical journey for Mixpanel—leading discovery, technical fit assessment, tailored demos, and competitive positioning. Design and run tightly defined POCs with clear success criteria and handoff packages for Delivery Engineers. After sale, return for cross-sell and expansion technical evaluations. Partner with Account Executives on deal strategy and objection handling while staying close to production realities to ensure what you build in POCs works in practice.
Location: New York
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead technical discovery to establish the prospect’s business challenges, technical environment, and qualification before committing to a POC.
  • •Design and deliver tailored, research-backed demos mapping Mixpanel capabilities to prospect outcomes.
  • •Establish technical fit by confirming the prospect’s stack match and scoping what a meaningful POC requires.
  • •Own competitive technical positioning and serve as the definitive answer to why Mixpanel over alternatives.
  • •Run structured POCs with defined success criteria, a named focus metric, and a handoff package for Delivery Engineers.

Pay and Benefits

Perks:Health InsuranceVisionDental401kWellness StipendParental Leave

Key Requirements

  • •3–5+ years of experience in solutions engineering, sales engineering, or technical pre-sales at a B2B SaaS company.
  • •Technical foundation in data analytics, event tracking, APIs, data warehouses, or adjacent domains.
  • •Demonstrated ability to run structured POCs with defined success criteria and measurable outcomes.
  • •Competitive knowledge of the analytics landscape, or the ability to build it quickly.
  • •Clear, compelling communication to technical and non-technical audiences.
Experience:B2B SaaS
Skills:CommunicationAccountabilityProblem-solvingCommercial instinct
Languages:English
Tech Stack:Data analyticsEvent trackingAPIsData warehouses

Company Brief

Mixpanel
Provides a product analytics and user-behavior platform that helps companies measure engagement, retention, and conversions. Mixpanel delivers event-based analytics, funnels, cohorts, and customizable reports to inform product decisions and optimize user experiences.
Industry: Data Infrastructure
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn