Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Communication","Relationship-building","Problem-solving","Customer focus","Adaptability"]

Coordinate the rental process for customers by responding to inbound leads, guiding them through EquipmentShare’s equipment rental workflow, and maintaining strong relationships to ensure satisfaction. Build and expand your customer base by educating contractors and principals on how EquipmentShare helps them save and operate more efficiently. Promptly handle inquiries, requests, and complaints, and contribute to sales strategies that grow market share.

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EquipmentShare
EquipmentShare
13 hours ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Coordinate the rental process for customers by responding to inbound leads, guiding them through EquipmentShare’s equipment rental workflow, and maintaining strong relationships to ensure satisfaction. Build and expand your customer base by educating contractors and principals on how EquipmentShare helps them save and operate more efficiently. Promptly handle inquiries, requests, and complaints, and contribute to sales strategies that grow market share.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals and educating them on value and savings.
  • •Maintain and nurture existing customer relationships to ensure customers are satisfied and up to date on improvements and additional ways EquipmentShare can help.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveOvertime Pay

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills with a customer-first mindset.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Energy for working in a fast-paced, growing environment and staying current on EquipmentShare products and services.
  • •Care about solving customers’ problems and respond effectively to their needs.
Education:High School
Skills:CommunicationRelationship-buildingProblem-solvingCustomer focusAdaptability
Languages:En
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn