Digital Sales Representative

Zendesk
Lisbon
Workplace: HybridFull timeFunction: SalesExperience: 1+ yearsSkills: ["Communication","Organization","Multitasking","Customer focus"]

Join Zendesk as a Digital Inside Sales Specialist helping both new and existing customers, becoming a product expert and articulating Zendesk value through multiple touchpoints. You’ll join a fast-growing, hybrid team, travel for training, and contribute to quota attainment while delivering exceptional customer experience.

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FursaFursa
Zendesk
Zendesk
3 months ago

Digital Sales Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 days agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Join Zendesk as a Digital Inside Sales Specialist helping both new and existing customers, becoming a product expert and articulating Zendesk value through multiple touchpoints. You’ll join a fast-growing, hybrid team, travel for training, and contribute to quota attainment while delivering exceptional customer experience.
Location: Lisbon
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Respond to a large number of inbound leads and existing customers through various channels, primarily through phone, zoom, chat and email.
  • •Actively resolve prospect and customer inquiries to drive online business conversion rates
  • •Become an expert on Zendesk products
  • •Be the voice of our customers; understand their needs and make them champions
  • •Conduct discovery calls, provide demos and help customers see the value in purchasing Zendesk.
Travel: Low travel

Key Requirements

  • •1+ years of sales experience; software/SaaS experience preferred
  • •Excellent written communication skills in French and English
  • •Will require working with clients/prospects across Zendesk’s global market
  • •Outstanding organizational skills, with the ability to multitask a high volume of opportunities at all times
  • •Ability to thrive in a fast-paced environment, think strategically and excel at tactical execution against a task
Experience:1+ yearsSaaSSoftware
Skills:CommunicationOrganizationMultitaskingCustomer focus
Languages:FrenchEnglish

Company Brief

Zendesk
Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: Private Equity Backed
Headquarters: San Francisco, United States
Founded: 2007
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor