Customer Service Delivery Driver

Carvana
United States
Workplace: OnsiteFull timeUSD 22 - 25 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer-facing","Self-motivated","Energy","Attention to detail","Safety mindset"]

Deliver vehicles straight to customers’ doors using Carvana’s custom car haulers, ensuring safe driving, clean vehicles, and accurate customer paperwork. You’ll frequently load and unload vehicles, inspect the hauler for safety, and enter thorough notes into the customer tracking system. The role requires physically demanding work, 8+ hours of activity, and the ability to read, write, speak, and understand English, with rotating days off and set shift windows.

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FursaFursa
Carvana
Carvana
1 day ago

Customer Service Delivery Driver

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Deliver vehicles straight to customers’ doors using Carvana’s custom car haulers, ensuring safe driving, clean vehicles, and accurate customer paperwork. You’ll frequently load and unload vehicles, inspect the hauler for safety, and enter thorough notes into the customer tracking system. The role requires physically demanding work, 8+ hours of activity, and the ability to read, write, speak, and understand English, with rotating days off and set shift windows.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles to customers’ doors using custom car haulers; safely drive and maintain a clean driving record
  • •Load and unload vehicles onto the hauler and physically inspect the hauler to ensure vehicles remain safe to drive
  • •Complete customer paperwork and add thorough notes in the customer tracking system
  • •Maintain safe driving practices in accordance with Carvana’s CMV Driver Qualification policy
  • •Keep the driving experience safe and compliant, including passing a drug test and meeting DOT requirements

Pay and Benefits

Salary: USD 22 - 25 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveLearning Budget

Key Requirements

  • •At least 2 years of customer-facing experience
  • •Ability to perform physically demanding tasks including loading/unloading and detailing vehicles in indoor and outdoor conditions
  • •Walk/stand and sustain physical activity for extended periods (8+ hours) and complete tasks involving reaching, twisting, kneeling, crouching, climbing, balancing, and squatting
  • •Must be able to read, write, speak, and understand English
  • •Must be at least 21 years old and possess a valid driver’s license; candidates must be able to obtain required licenses/notary based on local jurisdiction within stated timeframes
Experience:2+ years
Skills:Customer-facingSelf-motivatedEnergyAttention to detailSafety mindset
Licenses:DOT Medical CardNotaryChauffeur's licenseVehicle Verifier licenseSalesperson licenseValid driver's license
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn