Customer Assistant (Christmas)

Waitrose & Partners
United Kingdom
Workplace: OnsiteContractGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer focus","Problem-solving"]

Provide outstanding customer service in a John Lewis shop while ensuring excellent shop standards. Engage customers throughout their journey, use product knowledge and sales training to support sales and profits, and keep displays, stock availability, and cleanliness up to standard. Work flexibly across the store (till support, stock replenishment, price ticketing, and shop-keeping), identify improvements, and support accurate stock counts to protect profits.

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Waitrose & Partners
Waitrose & Partners
2 days ago

Customer Assistant (Christmas)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Provide outstanding customer service in a John Lewis shop while ensuring excellent shop standards. Engage customers throughout their journey, use product knowledge and sales training to support sales and profits, and keep displays, stock availability, and cleanliness up to standard. Work flexibly across the store (till support, stock replenishment, price ticketing, and shop-keeping), identify improvements, and support accurate stock counts to protect profits.
Location: United Kingdom
Workplace: Onsite
Employment Type: Contract · Permanent
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver engaging, inspirational customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Work flexibly across the shop, including till support, stock replenishment, price ticketing, and shop-keeping tasks.
  • •Maintain shop standards through strong displays, stock availability, and general cleanliness.
  • •Identify areas of improvement and help protect profits with accurate stock counts.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Experience in a customer-facing role (welcomed, not essential).
  • •Merchandising and product display experience (desirable).
  • •Willingness to be trained to perform at your best.
Skills:CommunicationCustomer focusProblem-solving

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn