Usher/Ticket Taker (Huntington Bank Pavilion)

Live Nation Entertainment
Chicago
Workplace: OnsitePart timeUSD 17.05+ hourlyFunction: Hospitality & Food ServiceEducation: high_schoolSkills: ["Communication","Interpersonal skills","Judgment","Tact","Diplomacy"]

Help ensure a safe, welcoming experience at the venue by greeting guests, scanning tickets on entry, answering questions, and assisting patrons with directions and seat accommodations. Verify tickets or passes for authenticity, address guest complaints, and guide guests during emergencies. Support venue cleanliness and safety, participate in recycling and sustainability efforts, and help close the venue after shows.

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Live Nation Entertainment
Live Nation Entertainment
3 days ago

Usher/Ticket Taker (Huntington Bank Pavilion)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Help ensure a safe, welcoming experience at the venue by greeting guests, scanning tickets on entry, answering questions, and assisting patrons with directions and seat accommodations. Verify tickets or passes for authenticity, address guest complaints, and guide guests during emergencies. Support venue cleanliness and safety, participate in recycling and sustainability efforts, and help close the venue after shows.
Location: Chicago
Workplace: Onsite
Employment Type: Part time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Greet guests and scan guest tickets upon entry to the venue.
  • •Answer guest questions and assist guests locating their seats and entering for various seat levels.
  • •Assist with keeping the venue safe, clean, and presentable to guests.
  • •Resolve guest complaints or problems and verify authenticity of tickets or passes.
  • •Support guest needs during the event, including special needs seat accommodations and emergency exit guidance.

Pay and Benefits

Salary: USD 17.05 hourly

Key Requirements

  • •High school diploma or equivalent preferred.
  • •At least 1+ year in a guest service role preferred.
  • •Excellent verbal, written, and interpersonal communication skills.
  • •Acute sense of judgment, tact, and diplomacy.
  • •Ability to constantly walk, climb stairs, and occasionally sit; lift and carry 25 lbs.+.
Experience:Guest service
Education:High School
Skills:CommunicationInterpersonal skillsJudgmentTactDiplomacy

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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