4 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Deliver a customer-first experience by guiding customers through sales, appraisals, test drives, and financing applications. Conduct vehicle condition assessments and cosmetic inspections, manage inventory check-in and reconciliation, and handle key administrative tasks like paperwork and payments. Coordinate service appointments and review repair order invoices for accurate billing while following CarMax EH&S requirements to maintain a clean, organized work area.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
•Assess vehicle conditions, document details for appraisals, and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax Quality Standards.
•Coordinate service appointments and review repair order invoices for accurate billing while handling required paperwork and payments.

Pay and Benefits

Salary: USD 20.6 - 30.9 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills and confidence representing CarMax and its products.
•Ability to build lasting relationships and create win-win solutions for customers.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
•High school diploma (or equivalent) and a valid driver’s license.

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Driver’s license

Tech Stack:Microsoft OfficeMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

4 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
•Assess vehicle conditions, document details for appraisals, and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax Quality Standards.
•Coordinate service appointments and review repair order invoices for accurate billing while handling required paperwork and payments.

Pay and Benefits

Salary: USD 20.6 - 30.9 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills and confidence representing CarMax and its products.
•Ability to build lasting relationships and create win-win solutions for customers.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
•High school diploma (or equivalent) and a valid driver’s license.

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Driver’s license

Tech Stack:Microsoft OfficeMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Company Brief

CarMax

Industry: Automotive

Website