Software Architect - Enterprise AI

Twilio
Ontario, British Columbia, Alberta
Workplace: RemoteFull timeCAD 234,880 - 293,600 annuallyFunction: Software EngineeringExperience: 15+ yearsEducation: bachelorsSkills: ["Written and verbal communication","Influence","Leadership","Mentoring","Stakeholder collaboration"]

Define and drive Twilio’s enterprise AI vision by architecting AI/ML platforms across business functions. Lead company-wide technical standards and blueprints for a modern AI-assisted SDLC, partnering with product, engineering, and executive leaders. Solve complex, ambiguous platform-scale challenges, mentor senior engineering talent, and deliver AI agent and GenAI solutions such as RAG chatbots and agentic workflows to improve revenue, reduce costs, and enable competitive intelligence.

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FursaFursa
Twilio
Twilio
15 hours ago

Software Architect - Enterprise AI

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Define and drive Twilio’s enterprise AI vision by architecting AI/ML platforms across business functions. Lead company-wide technical standards and blueprints for a modern AI-assisted SDLC, partnering with product, engineering, and executive leaders. Solve complex, ambiguous platform-scale challenges, mentor senior engineering talent, and deliver AI agent and GenAI solutions such as RAG chatbots and agentic workflows to improve revenue, reduce costs, and enable competitive intelligence.
Location: Ontario, British Columbia, Alberta
Workplace: Remote
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Set and communicate long-term architectural vision aligned to teams and leadership.
  • •Lead cross-product architecture reviews and standardize engineering practices and technical investments.
  • •Solve complex, ambiguous technical challenges at platform and company-wide scale.
  • •Mentor and guide principal and staff engineers to raise organizational engineering standards.
  • •Develop and deploy AI solutions using GenAI, including RAG-based chatbots, agentic workflows, and AI-powered automations.
Travel: Low travel

Pay and Benefits

Salary: CAD 234,880 - 293,600 annually
Equity and Bonus:Equity
Perks:Health Insurance401kPaid SickPaid PersonalParental Leave

Key Requirements

  • •15+ years designing and scaling distributed systems and platforms.
  • •Set technical vision and strategy at an enterprise or company-wide level.
  • •Expertise in system design covering reliability, scalability, security, and cost optimization.
  • •Experience leading cross-functional initiatives and resolving highly complex, ambiguous technical problems.
  • •Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).
Experience:15+ yearsDistributed systemsPlatform engineeringAI/ML
Education:Bachelor's in Computer Science, Engineering, or related field
Skills:Written and verbal communicationInfluenceLeadershipMentoringStakeholder collaboration
Tech Stack:AI/MLAI-Assisted SDLCLLMAgentic ApplicationsGenAIRAGAI AgentsAI chatbots

Company Brief

Twilio
Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn