Crowdstrke

1 month ago

Customer Onboarding - Technical Account Manager (Remote, BRA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

As a Technical Account Manager for CrowdStrike, onboard and lead premium support implementations for Mid-Market customers, partner with account teams to define 90-day success criteria, and act as a customer advocate across SOC to C-suite. You’ll drive cross-functional efforts, document feedback, and craft action plans, all while ensuring timely issue resolution and renewals in a remote Brazil-facing role.

Location: Brazil

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Onboard new Mid-Market CrowdStrike Premium Support Customers
•Provide project leadership for new customer implementations
•Identify opportunities for process improvement
•Serve as customer advocate with internal stakeholders and document feedback
•Engage with customers at all levels of their organization, from SOC staff to the C-suite

Travel: Medium travel

Key Requirements

•Bachelor’s Degree or equivalent experience
•Professional fluency with the English language
•Experience working with Windows Server Operating Systems
•Knowledge of enterprise web technologies, security and cutting-edge infrastructures
•Excellent customer service skills and ability to quickly establish technical credibility with customers

Experience:CybersecuritySaaS

Education:Bachelor's

Skills:CommunicationCustomer serviceProblem-solvingCollaborationLeadership

Languages:English

Tech Stack:Windows ServerLinuxMacOSEnterprise web technologiesSecurityKnowledge base

Company Brief

Crowdstrke

Provides cloud-native endpoint protection, threat intelligence, and security operations solutions that prevent breaches and stop sophisticated cyberattacks across endpoints, cloud workloads, identity, and APIs for enterprises worldwide.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Sunnyvale, United States

Founded: 2011

Glassdoor: 4.4

Website LinkedIn

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Crowdstrke

1 month ago

Customer Onboarding - Technical Account Manager (Remote, BRA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Brazil

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Onboard new Mid-Market CrowdStrike Premium Support Customers
•Provide project leadership for new customer implementations
•Identify opportunities for process improvement
•Serve as customer advocate with internal stakeholders and document feedback
•Engage with customers at all levels of their organization, from SOC staff to the C-suite

Travel: Medium travel

Key Requirements

•Bachelor’s Degree or equivalent experience
•Professional fluency with the English language
•Experience working with Windows Server Operating Systems
•Knowledge of enterprise web technologies, security and cutting-edge infrastructures
•Excellent customer service skills and ability to quickly establish technical credibility with customers

Experience:CybersecuritySaaS

Education:Bachelor's

Skills:CommunicationCustomer serviceProblem-solvingCollaborationLeadership

Languages:English

Tech Stack:Windows ServerLinuxMacOSEnterprise web technologiesSecurityKnowledge base

Company Brief

Crowdstrke

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Sunnyvale, United States

Founded: 2011

Glassdoor: 4.4

Website LinkedIn