Customer Experience Banker - Huntington WV

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Customer service","Relationship management","Sales acumen","Problem resolution","Communication and presentation"]

Serve as a Financial Concierge for walk-in customers, supporting a defined set of branches as part of the Branch Resource Team. Proactively retain and grow consumer and business relationships by identifying financial goals, recommending deposit and other banking products, and resolving customer issues. Accurately process teller transactions, balance daily, and educate customers on using online, mobile, and ATM banking—while following all operational, security, risk, and regulatory policies.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huntington Bancshares
Huntington Bancshares
13 hours ago

Customer Experience Banker - Huntington WV

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, supporting a defined set of branches as part of the Branch Resource Team. Proactively retain and grow consumer and business relationships by identifying financial goals, recommending deposit and other banking products, and resolving customer issues. Accurately process teller transactions, balance daily, and educate customers on using online, mobile, and ATM banking—while following all operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Engage in proactive sales and customer service activities, including teller transactions, while supporting walk-in customers.
  • •Retain and grow consumer and business customer relationships by identifying financial goals and recommending appropriate deposit and other banking products and services.
  • •Process customer transactions accurately and efficiently, balance daily, and provide exemplary customer service.
  • •Resolve customer issues effectively and educate customers on optimizing use of online, mobile, and ATM banking.
  • •Proactively identify opportunities to grow relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals; adhere to all policies and guidelines.

Key Requirements

  • •High School Diploma with 1 year of customer service in banking/financial services or goal-driven retail sales (military service in relevant roles may qualify).
  • •Or a Bachelor’s Degree.
  • •Comfort processing customer transactions accurately and efficiently while balancing daily.
  • •Proficiency in consumer deposit products and ability to recommend appropriate deposit and other banking products.
  • •Ability to adhere to operational, security, risk, and regulatory policies and procedures.
Experience:BankingFinancial servicesRetail sales
Skills:Customer serviceRelationship managementSales acumenProblem resolutionCommunication and presentation
Tech Stack:Mobile bankingOnline bankingATM bankingBank technology

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn