Supervisor, Site Operations

X AI
Memphis
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 6+ yearsEducation: high_schoolSkills: ["Leadership","Prioritization","Communication","Time management","Team collaboration"]

Lead a data center operations team responsible for the health, performance, and reliability of server and network infrastructure across data centers and global points of presence. Drive continuous improvement in MTTD/MTTR, optimize SOPs, coordinate with engineering and provisioning, and ensure safe, efficient day-to-day operations in a fast-paced environment.

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FursaFursa
X AI
X AI
8 months ago

Supervisor, Site Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead a data center operations team responsible for the health, performance, and reliability of server and network infrastructure across data centers and global points of presence. Drive continuous improvement in MTTD/MTTR, optimize SOPs, coordinate with engineering and provisioning, and ensure safe, efficient day-to-day operations in a fast-paced environment.
Location: Memphis
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead and mentor a team of data center technicians, fostering a culture of excellence and continuous improvement.
  • •Oversee the installation, maintenance, and troubleshooting of server and network infrastructure.
  • •Manage and optimize data center operations, including power supply cabling, fiber/optics labeling, and hardware decommissioning.
  • •Develop and enforce standard operating procedures (SOPs) and ensure adherence to safety protocols.
  • •Coordinate with engineering and provisioning teams to ensure seamless hardware intake and repair processes.

Key Requirements

  • •High school diploma or equivalency
  • •6+ years experience with server, storage, compute, and network hardware
  • •6+ years experience troubleshooting and repairing servers and networking infrastructure
  • •5+ years experience in inventory management of server/network equipment
  • •Proven leadership experience in a data center or technical operations environment
Experience:6+ yearsData centerInfrastructureIT operations
Education:High School
Skills:LeadershipPrioritizationCommunicationTime managementTeam collaboration
Languages:English
Tech Stack:LinuxPythonBashScriptingServer hardwareNetworking

Company Brief

X AI
Develops advanced artificial intelligence models and research aimed at building safe, general AI and understanding the fundamental nature of the universe. Focuses on large-scale AI systems, research publications, and building foundational AI capabilities.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Early Stage Startup
Headquarters: San Francisco, United States
Founded: 2023
Website