Carvana

2 months ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors as part of Carvana’s “Hauler-Life,” loading and unloading cars with custom car haulers while inspecting equipment for safe operation. Complete customer paperwork and maintain thorough notes in the customer tracking system, ensuring an excellent customer experience. Drive safely, maintain a clean driving record, and meet role-specific licensing/notary requirements within established timelines.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles straight to customers’ doors using custom car haulers and participate in the local community experience.
•Frequently load and unload vehicles, and regularly inspect the car hauler to ensure it maintains safe to drive conditions.
•Complete customer paperwork and enter thorough notes in the customer tracking system.
•Consistently drive safe and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
•Meet role compliance items (drug test, DOT Medical Card, and state-specific notary/license requirements) within required timeframes.

Pay and Benefits

Salary: USD 20 - 22 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveLearning BudgetEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks, including detailing vehicles and loading/unloading haulers in indoor and outdoor conditions for 8+ hours.
•Must be able to read, write, speak and understand English.
•Frequent driving with excellent visual acuity and manual dexterity; maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
•Must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana); obtain any required state specialty licenses on the stated timelines.

Experience:2+ years

Skills:Self-motivatedTeamworkEnergySafe drivingAttention to detail

Licenses:Valid driver’s licenseChauffeur's licenseVehicle Verifier licenseSalesperson license

Certifications:DOT Medical CardNotary

Languages:English

Tech Stack:Customer tracking system

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Carvana

Industry: Automotive

Website

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Carvana

2 months ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles straight to customers’ doors using custom car haulers and participate in the local community experience.
•Frequently load and unload vehicles, and regularly inspect the car hauler to ensure it maintains safe to drive conditions.
•Complete customer paperwork and enter thorough notes in the customer tracking system.
•Consistently drive safe and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
•Meet role compliance items (drug test, DOT Medical Card, and state-specific notary/license requirements) within required timeframes.

Pay and Benefits

Salary: USD 20 - 22 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveLearning BudgetEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks, including detailing vehicles and loading/unloading haulers in indoor and outdoor conditions for 8+ hours.
•Must be able to read, write, speak and understand English.
•Frequent driving with excellent visual acuity and manual dexterity; maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
•Must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana); obtain any required state specialty licenses on the stated timelines.

Experience:2+ years

Skills:Self-motivatedTeamworkEnergySafe drivingAttention to detail

Licenses:Valid driver’s licenseChauffeur's licenseVehicle Verifier licenseSalesperson license

Certifications:DOT Medical CardNotary

Languages:English

Tech Stack:Customer tracking system

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Carvana

Industry: Automotive

Website