3 months ago

Software Application Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Remote-based Software Application Specialist supporting Motorola Solutions’ Command Center Software. You’ll gather and analyze customer processes, recommend configurations, lead training, coordinate UAT, and collaborate with internal teams to tailor COTS software for public safety agencies, while traveling ~25-50% and supporting deployments across the US.

Location: Illinois

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Information Gathering and Discovery: Lead the efforts to conduct operational assessments, business process reviews, and other discovery events to gain a comprehensive understanding of the customer’s current business processes within Public Safety agencies. This includes interviewing subject matter experts and creating detailed documentation of findings.
•Analytical Evaluation and Recommendations: Evaluate existing business processes to identify opportunities for improvement. Provide tailored recommendations regarding the configuration and application of Motorola’s mission-critical software solutions to address identified needs and optimize operational efficiency.
•Business Process Reengineering: Facilitate business process reengineering initiatives by analyzing workflows and recommending innovative changes. Lead workshops and discussions to collaboratively develop new processes that align with organizational objectives.
•Training Development and Orientation: Design, develop, and deliver training curriculum, learning aids, and other instructional materials to ensure end-user engagement and buy-in for new software implementations. Guide customers through training sessions to enhance user competency and confidence.
•User Acceptance Testing (UAT) Facilitation: Define, coordinate, and lead User Acceptance Testing processes, ensuring that customer requirements are met and documenting results against the project’s Functional Requirements Matrix. Measure outcomes to gauge project success and areas for improvement.

Travel: Medium travel

Pay and Benefits

Salary: USD 60,000 - 80,000 annually

Perks:Health InsuranceVision401kEquityPaid Leave

Key Requirements

•3+ years IT business applications or similar experience, with preference for public safety CAD/Records Management/Jail applications
•Bachelor’s degree in Information Technology, Project Management, Engineering or related field OR 3+ years of experience in a public safety IT field
•3-5 years of IT Business applications or similar related experience, with a preference for experience in computer-aided dispatch, law records management software and field-based applications
•Must be able to obtain background clearance as required by government customer
•Legal authorization to work in the U.S. indefinitely

Experience:3+ years

Education:Bachelor's

Skills:CommunicationCollaborationStakeholder managementTrainingProblem-solving

Tech Stack:WindowsSQL ServerSSRSXMLGoogle DocsSheetsCOTSSoftware deployment

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Motorola Solutions

Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn

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Motorola Solutions

3 months ago

Software Application Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Illinois

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Information Gathering and Discovery: Lead the efforts to conduct operational assessments, business process reviews, and other discovery events to gain a comprehensive understanding of the customer’s current business processes within Public Safety agencies. This includes interviewing subject matter experts and creating detailed documentation of findings.
•Analytical Evaluation and Recommendations: Evaluate existing business processes to identify opportunities for improvement. Provide tailored recommendations regarding the configuration and application of Motorola’s mission-critical software solutions to address identified needs and optimize operational efficiency.
•Business Process Reengineering: Facilitate business process reengineering initiatives by analyzing workflows and recommending innovative changes. Lead workshops and discussions to collaboratively develop new processes that align with organizational objectives.
•Training Development and Orientation: Design, develop, and deliver training curriculum, learning aids, and other instructional materials to ensure end-user engagement and buy-in for new software implementations. Guide customers through training sessions to enhance user competency and confidence.
•User Acceptance Testing (UAT) Facilitation: Define, coordinate, and lead User Acceptance Testing processes, ensuring that customer requirements are met and documenting results against the project’s Functional Requirements Matrix. Measure outcomes to gauge project success and areas for improvement.

Travel: Medium travel

Pay and Benefits

Salary: USD 60,000 - 80,000 annually

Perks:Health InsuranceVision401kEquityPaid Leave

Key Requirements

•3+ years IT business applications or similar experience, with preference for public safety CAD/Records Management/Jail applications
•Bachelor’s degree in Information Technology, Project Management, Engineering or related field OR 3+ years of experience in a public safety IT field
•3-5 years of IT Business applications or similar related experience, with a preference for experience in computer-aided dispatch, law records management software and field-based applications
•Must be able to obtain background clearance as required by government customer
•Legal authorization to work in the U.S. indefinitely

Experience:3+ years

Education:Bachelor's

Skills:CommunicationCollaborationStakeholder managementTrainingProblem-solving

Tech Stack:WindowsSQL ServerSSRSXMLGoogle DocsSheetsCOTSSoftware deployment

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Motorola Solutions

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn