Teller

Tompkins Financial
United States
Workplace: OnsiteFull timeUSD 17.5 - 22 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Organizational skills","Problem-solving","Communication","Attention to detail"]

Welcome customers warmly and process branch transactions accurately and efficiently while following banking policies, procedures, and regulatory requirements. You’ll handle deposits, withdrawals, check cashing, loan and credit card payments, cashier’s checks, savings bond redemptions, and fund transfers. Maintain cash drawer and complete daily settlement and required reports, support safe deposit box services, and refer customers to the right personnel for broader financial needs.

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Tompkins Financial
Tompkins Financial
3 days ago

Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Welcome customers warmly and process branch transactions accurately and efficiently while following banking policies, procedures, and regulatory requirements. You’ll handle deposits, withdrawals, check cashing, loan and credit card payments, cashier’s checks, savings bond redemptions, and fund transfers. Maintain cash drawer and complete daily settlement and required reports, support safe deposit box services, and refer customers to the right personnel for broader financial needs.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Accept and process deposit and withdrawal transactions and cash checks within approved authority.
  • •Sell cashier’s checks, redeem EE Savings Bonds, and issue approved cash advances on company-accepted credit cards.
  • •Transfer funds between accounts and process utility payments, loan payments, and credit card payments.
  • •Balance cash drawer daily, prepare daily settlement/proof of transactions, and complete required reports (e.g., CTRs, Bank Secrecy Reports).
  • •Process night/mail/ATM/courier deposits and provide safe deposit box service; support branch opening/closing and floating to other branches as needed.

Pay and Benefits

Salary: USD 17.5 - 22 hourly
Perks:Health InsuranceDentalVision401kProfit SharingPaid LeaveFree Parking

Key Requirements

  • •High school diploma or GED.
  • •Cash handling experience in banking, cash office, or retail; 6 months to 1 year preferred.
  • •Excellent customer service skills with strong communication.
  • •Ability to follow precise directions, stay organized, and solve problems.
  • •Ability to operate teller equipment and quickly learn banking systems; proficient PC skills.
Experience:BankingCash handling
Education:High School
Skills:Customer serviceOrganizational skillsProblem-solvingCommunicationAttention to detail
Languages:En-us
Tech Stack:Teller equipmentBanking systemsPC

Company Brief

Tompkins Financial
Financial services holding company offering commercial and retail banking, wealth management, insurance, and employee benefits solutions through its subsidiary brands. Primarily serves individuals, businesses, and institutions across upstate New York and neighboring markets.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Ithaca, United States
Founded: 1836
WebsiteLinkedIn