Commercial Services Specialist II (Manheim)

Serve as a key point of contact for resolving client issues for customers in the assigned market center, auction, or CAIs digital platforms. Manage account relationships and communications, maintain vehicle records in the system, coordinate recon/transportation and sale run processes, and reconcile bills and post-sale invoicing as needed. Provide responsive customer service for vehicle inquiries and prepare reports, lists, and handouts while following safety procedures.