Sales Support Associate III

Tapestry
Ontario
Workplace: OnsitePart timeCAD 17.6 - 22Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Deliver an exceptional in-store customer experience by greeting clients warmly, operating the POS accurately, and keeping the cash wrap and sales floor organized. Support the Coach brand locally, including social media engagement, and enhance purchases by suggesting add-on items and promoting gift cards. Ensure efficient product flow by receiving, processing, and organizing shipments, maintaining stockroom cleanliness, and updating visual merchandising.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Deliver an exceptional in-store customer experience by greeting clients warmly, operating the POS accurately, and keeping the cash wrap and sales floor organized. Support the Coach brand locally, including social media engagement, and enhance purchases by suggesting add-on items and promoting gift cards. Ensure efficient product flow by receiving, processing, and organizing shipments, maintaining stockroom cleanliness, and updating visual merchandising.
Location: Ontario
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients warmly and provide personalized assistance by anticipating needs.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support team/customer requests while following Loss Prevention guidelines.

Pay and Benefits

Salary: CAD 17.6 - 22
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ year of retail experience (cashier/stock/sales), preferably in luxury retail; education and experience will be considered together.
  • •Knowledge of fashion trends and marketplace competition.
  • •Ability to use cash register systems and basic computer tools, including iPad/laptop, Mobile POS, and internet; read price and product release sheets.
  • •Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
  • •Excellent English communication skills and customer service mindset.
Experience:1+ yearsRetailLuxury retailFashionCustomer-facing
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSCash registerIPadLaptopMobile POSInternetWalkie talkiePrice sheetsProduct release sheets

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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