Rental Coordinator (Heavy Equipment)

EquipmentShare
Massachusetts
Workplace: OnsiteFull timeUSD 25 - 32 hourlyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Active listening","Customer relationship management","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate the full rental experience for contractors and construction company principals, from responding to inbound leads to guiding customers through EquipmentShare’s process. Build and maintain strong customer relationships, keep accounts updated, and resolve inquiries, requests, and complaints. Partner with customers to educate them on how EquipmentShare helps them save, earn more, and operate efficiently, while supporting market-share growth using EquipmentShare’s proprietary T3 technology.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator (Heavy Equipment)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Coordinate the full rental experience for contractors and construction company principals, from responding to inbound leads to guiding customers through EquipmentShare’s process. Build and maintain strong customer relationships, keep accounts updated, and resolve inquiries, requests, and complaints. Partner with customers to educate them on how EquipmentShare helps them save, earn more, and operate efficiently, while supporting market-share growth using EquipmentShare’s proprietary T3 technology.
Location: Massachusetts
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand and grow the customer base by building relationships with contractors and construction company principals.
  • •Maintain and nurture existing customer relationships to ensure high satisfaction and support.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Salary: USD 25 - 32 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveLearning BudgetGym Membership

Key Requirements

  • •High School diploma or equivalent
  • •Great listener who cares about solving customers’ problems
  • •Build, nurture, and maintain customer relationships throughout the rental process
  • •Strong interpersonal and problem-solving skills
  • •Adapt to a fast-paced, growing company and stay continuously educated on EquipmentShare products and services
Education:High School
Skills:Active listeningCustomer relationship managementInterpersonal skillsProblem-solvingAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn