Workday

1 month ago

CX Delivery Excellence Product Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Lead cross-functional initiatives for the Chief Customer Officer, aligning product and service strategies across CX, engineering, sales, and marketing; drive portfolio initiatives from concept to launch, craft roadmaps and business cases, and act as a trusted advisor to the EVP with executive communication and strategic oversight.

Location: San Francisco, Santa Clara

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Manager level

Key Responsibilities

•Align products and services with leaders across the CX org; lead in a matrixed operating model to bring together product analysts and managers.
•Collaborate with senior leadership across product, engineering, sales, and marketing to ensure successful product development and launch; drive thought leadership at industry events.
•Lead operational initiatives from concept to launch, including pricing, packaging, and channel strategies; support CX strategy for Workday.
•Develop comprehensive product roadmaps and business cases; conduct research on investment opportunities, M&A, and process improvements.
•Advise other leaders on strategy direction, prepare executive communications, and represent the EVP in meetings and forums.

Pay and Benefits

Salary: USD 168,000 - 252,000 annually

Key Requirements

•Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field; MBA or advanced degree preferred.
•3+ years of experience in management consulting (MBB/Big 4).
•AI tool literacy and hands-on application (e.g., Claude, Cursor) a must.
•Demonstrated experience advising on successful strategies for complex initiatives.
•Strong executive presence and collaboration skills with the ability to influence stakeholders at all levels.

Experience:3+ yearsConsultingEnterprise softwareCustomer experience

Education:Bachelor's

Skills:CommunicationLeadershipInfluenceProblem-solvingPresentation

Tech Stack:ClaudeCursorAI tools

Company Brief

Workday

Provides cloud-based enterprise applications for human capital management, financial management, payroll, and analytics. Delivers unified HR and finance software suites to large organizations, enabling workforce planning, talent management, payroll, and financial reporting.

Industry: HR Tech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Pleasanton, United States

Founded: 2005

Website LinkedIn

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Workday

1 month ago

CX Delivery Excellence Product Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: San Francisco, Santa Clara

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Manager level

Key Responsibilities

•Align products and services with leaders across the CX org; lead in a matrixed operating model to bring together product analysts and managers.
•Collaborate with senior leadership across product, engineering, sales, and marketing to ensure successful product development and launch; drive thought leadership at industry events.
•Lead operational initiatives from concept to launch, including pricing, packaging, and channel strategies; support CX strategy for Workday.
•Develop comprehensive product roadmaps and business cases; conduct research on investment opportunities, M&A, and process improvements.
•Advise other leaders on strategy direction, prepare executive communications, and represent the EVP in meetings and forums.

Pay and Benefits

Salary: USD 168,000 - 252,000 annually

Key Requirements

•Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field; MBA or advanced degree preferred.
•3+ years of experience in management consulting (MBB/Big 4).
•AI tool literacy and hands-on application (e.g., Claude, Cursor) a must.
•Demonstrated experience advising on successful strategies for complex initiatives.
•Strong executive presence and collaboration skills with the ability to influence stakeholders at all levels.

Experience:3+ yearsConsultingEnterprise softwareCustomer experience

Education:Bachelor's

Skills:CommunicationLeadershipInfluenceProblem-solvingPresentation

Tech Stack:ClaudeCursorAI tools

Company Brief

Workday

Industry: HR Tech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Pleasanton, United States

Founded: 2005

Website LinkedIn