Inside Sales/Customer Service

GMS
United States
Workplace: OnsiteFull timeUSD 19 - 26.63 hourlyFunction: Customer Support (Service Desk)Skills: ["Customer relationship building","Objection handling","Sales collaboration"]

Provide inside sales for building materials by taking customer orders at the sales counter and by phone. Use the company computer system to enter and complete orders, handle cash sales, and build product knowledge to help customers choose the right purchases. Collaborate with outside sales reps and sales managers on sales approaches, address customer objections, and highlight product/service features to drive successful sales.

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FursaFursa
GMS
GMS
6 months ago

Inside Sales/Customer Service

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 days agoStatus: Live

Job Summary

Provide inside sales for building materials by taking customer orders at the sales counter and by phone. Use the company computer system to enter and complete orders, handle cash sales, and build product knowledge to help customers choose the right purchases. Collaborate with outside sales reps and sales managers on sales approaches, address customer objections, and highlight product/service features to drive successful sales.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Take orders at the sales counter and over the phone and build customer relationships.
  • •Enter and complete sales orders in the company computer system; handle tender cash sales.
  • •Develop product knowledge to assist customers with purchases.
  • •Collaborate with Outside Sales Reps and Sales Managers on strategic sales approaches.
  • •Overcome customer objections and emphasize product/service features.

Pay and Benefits

Salary: USD 19 - 26.63 hourly
Equity and Bonus:Equity
Perks:401kEquityPaid LeaveHealth InsuranceDentalVisionFlexible SpendingLife InsuranceOvertime

Key Requirements

  • •Take orders at the sales counter and over the phone while building customer relationships.
  • •Use the company computer system to enter orders and complete sales orders, including cash sales.
  • •Develop and apply product knowledge to assist customers with purchases.
  • •Collaborate with Outside Sales Reps and Sales Managers to determine strategic sales approaches.
  • •Overcome objections from prospective customers by emphasizing product/service features.
Skills:Customer relationship buildingObjection handlingSales collaboration

Company Brief

GMS
Distributes specialty building materials, including drywall, ceilings, steel framing, and insulation, to residential and commercial contractors. Operates a broad network of local branches serving construction and renovation markets across North America.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tucker, United States
Founded: 1971
WebsiteLinkedIn