Department Manager

Apparel Group
Dubai
Workplace: OnsiteFull timeFunction: SalesEducation: bachelorsSkills: ["Leadership","Customer service","Attention to detail","Communication"]

Lead daily retail operations in the absence of the Store Manager to ensure exceptional customer service and maximize sales. Support the Store Manager with efficient, profitable store operations aligned to company policies, and drive repeat business by promoting the company’s loyalty program. Manage staff scheduling and resolve team issues, maintain visual merchandising standards, and provide ongoing feedback to improve products and performance, including store security awareness.

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FursaFursa
Apparel Group
Apparel Group
2 days ago

Department Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 1 year ago

Job Summary

Lead daily retail operations in the absence of the Store Manager to ensure exceptional customer service and maximize sales. Support the Store Manager with efficient, profitable store operations aligned to company policies, and drive repeat business by promoting the company’s loyalty program. Manage staff scheduling and resolve team issues, maintain visual merchandising standards, and provide ongoing feedback to improve products and performance, including store security awareness.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Ensure retail staff deliver the highest levels of customer service to maximize sales.
  • •Assist the Store Manager with efficient and profitable store operations per company policies and procedures.
  • •Take end-to-end store responsibility in the absence of the Store Manager.
  • •Promote the company Loyalty/Club Apparel Loyalty Program to drive loyalty and repeat sales.
  • •Maintain visual merchandising standards, audit store administration, manage staff rosters/leave/grievances, and support security awareness.

Key Requirements

  • •Ensure high customer service by retail staff and provide support for maximizing sales.
  • •Maintain updated product knowledge, including new products, trends, and fashion directives, to anticipate customer needs.
  • •Assist the Store Manager with implementing operating procedures in line with company standards and policies.
  • •Manage retail staff rosters, leave, and grievances, and provide feedback to the Store Manager and Area Manager.
  • •Maintain visual merchandising standards and ensure security awareness and vigilance in the store.
Education:Bachelor's
Skills:LeadershipCustomer serviceAttention to detailCommunication

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn