Ajax Systems

2 weeks ago

Support (ERP System)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Provide first-line support for users of the company’s in-house ERP and WMS systems. Handle requests through the IT portal, assist with system configuration, and investigate root causes of incorrect data. Record bugs and write clear instructions and documentation in Confluence. Work remotely aligned to the Vietnam time zone, with on-site office work in one of the company’s locations during standard Kyiv time.

Location: Lviv

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Entry level

Key Responsibilities

•Support users of the in-house ERP and WMS systems.
•Process requests submitted via the IT portal.
•Help users with system configuration.
•Find and identify causes of incorrect data, and resolve related issues.
•Log bugs and write instructions/documentation in Confluence.

Pay and Benefits

Perks:Health InsuranceLearning Budget

Key Requirements

•Strong knowledge of user support standards and processes.
•1+ year of experience supporting ERP accounting systems (1C, BAS, WMS).
•Experience as an advanced user of one ERP configuration.
•Ability to communicate with users and resolve issues.
•Ability to write structured instructions.

Experience:1+ years

Skills:CommunicationProblem-solvingDocumentation

Languages:English

Tech Stack:ERPWMS1CBASConfluence

Company Brief

Ajax Systems

Designs and manufactures wireless professional security systems and smart home devices, including alarms, sensors, cameras, and communication hubs, sold globally for residential and commercial security and IoT integration.

Industry: Surveillance & Security Hardware

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: Kyiv, Ukraine

Founded: 2011

Website LinkedIn

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Ajax Systems

2 weeks ago

Support (ERP System)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Lviv

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Entry level

Key Responsibilities

•Support users of the in-house ERP and WMS systems.
•Process requests submitted via the IT portal.
•Help users with system configuration.
•Find and identify causes of incorrect data, and resolve related issues.
•Log bugs and write instructions/documentation in Confluence.

Pay and Benefits

Perks:Health InsuranceLearning Budget

Key Requirements

•Strong knowledge of user support standards and processes.
•1+ year of experience supporting ERP accounting systems (1C, BAS, WMS).
•Experience as an advanced user of one ERP configuration.
•Ability to communicate with users and resolve issues.
•Ability to write structured instructions.

Experience:1+ years

Skills:CommunicationProblem-solvingDocumentation

Languages:English

Tech Stack:ERPWMS1CBASConfluence

Company Brief

Ajax Systems

Industry: Surveillance & Security Hardware

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: Kyiv, Ukraine

Founded: 2011

Website LinkedIn