Customer Experience Banker - Morgantown, WV

Serve as a Financial Concierge for walk-in customers, helping retain and grow consumer and business relationships. Proactively identify customer financial goals and needs, recommend appropriate deposit and other banking products, and process transactions accurately while balancing daily. Provide exemplary customer service by resolving issues, educating customers on deposit offerings, following up with new leads, and referring customers to deepen relationships—while adhering to all operational, security, risk, and regulatory policies.