Manager, Digital Business Operations (Platform Operations) (Woodbridge, CA)

Adidas
United States
Workplace: HybridFull timeUSD 100,000 - 115,000 annuallyFunction: Business OperationsExperience: 3-4 yearsEducation: bachelorsSkills: ["Communication","Analytical mindset","Organization","Independent execution","Team coordination"]

Oversee day-to-day operations of the eCommerce platform ecosystem to ensure performance, stability, and a seamless customer experience. Partner with local and global teams to define KPIs and operational thresholds, govern platform data and configurations, manage promotional campaign lifecycles, and lead operational incident escalation and resolution. Serve as the platform SME, drive operational enhancements and initiatives, and support analytics-driven decision-making and stakeholder alignment.

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Adidas
Adidas
15 hours ago

Manager, Digital Business Operations (Platform Operations) (Woodbridge, CA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Oversee day-to-day operations of the eCommerce platform ecosystem to ensure performance, stability, and a seamless customer experience. Partner with local and global teams to define KPIs and operational thresholds, govern platform data and configurations, manage promotional campaign lifecycles, and lead operational incident escalation and resolution. Serve as the platform SME, drive operational enhancements and initiatives, and support analytics-driven decision-making and stakeholder alignment.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Oversee platform monitoring and operational support, serving as local escalation point for incidents, performance issues, and anomalies.
  • •Manage end-to-end promotional campaign lifecycle including configuration, testing, deployment, monitoring, and post-launch validation.
  • •Maintain and govern critical eCommerce data and configurations (shipping, taxation, promotions, fulfillment) to ensure accuracy and compliance.
  • •Lead and coordinate operational enhancements and initiatives with local and global teams, including intake, evaluation, and prioritization.
  • •Provide SME guidance to business and technology stakeholders and support onboarding/training for Assistant Managers and team members.

Pay and Benefits

Salary: USD 100,000 - 115,000 annually
Perks:Health InsuranceDentalDisability InsuranceLife InsuranceRetirement MatchEducation AssistanceGym MembershipAnnual BonusPaid LeaveParental Leave

Key Requirements

  • •College/University degree in Computer Science or Business/Marketing (or equivalent combination of education and experience).
  • •3-4 years of eCommerce/retail/digital experience.
  • •2+ years working experience in a leading role in an online consumer-facing, high-transaction environment.
  • •Intermediate knowledge of web analytics tools including Adobe Analytics, Amplitude, Quantum Metrics, and Grafana.
  • •Practical experience with MS-Excel, MS-Word, and MS-PowerPoint.
Experience:3-4 yearsECommerceRetailDigitalOnline consumer-facing
Education:Bachelor's in Computer Science or Business/Marketing
Skills:CommunicationAnalytical mindsetOrganizationIndependent executionTeam coordination
Languages:English
Tech Stack:Adobe AnalyticsAmplitudeQuantum MetricsGrafanaExcelWordPowerPointWeb analyticsECommerce platform configurations

Company Brief

Adidas
Global sportswear company designing, manufacturing, and selling athletic footwear, apparel, and accessories. Serves consumers and athletes through branded products, direct-to-consumer retail, and wholesale channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1949
Glassdoor
Glassdoor: 3.8
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