Emerson

6 days ago

Engineer I Automation Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Support automation-enabled business processes by performing human-in-the-loop activities, monitoring automation performance, and managing exceptions to ensure reliable, accurate, and compliant operations. Collaborate with cross-functional technical and operational teams to validate outputs, escalate discrepancies, document findings, and help stabilize newly deployed automation solutions. Use defined procedures and quality checks to maintain process stability and contribute to continuous improvement initiatives that drive operational excellence.

Location: Philippines

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Execute routine human-in-the-loop activities for Level 1 automation processes, ensuring quality and validation standards.
•Review and verify automated outputs using procedures and quality checks; escalate discrepancies or questions.
•Identify and assist with resolution of process exceptions from AI-enabled or automated workflows using established guidelines.
•Escalate non-routine, ambiguous, or complex issues to appropriate stakeholders in a timely manner.
•Document exception details and observations and collaborate to support issue resolution and process effectiveness.

Pay and Benefits

Perks:Health InsuranceEmployee AssistanceParental LeavePaid LeaveHoliday Leave

Key Requirements

•Bachelor's degree in Engineering, Information Technology, Computer Science, or a technical discipline (or equivalent education and experience).
•Ability to follow documented procedures, analyze information, and maintain accuracy and attention to detail.
•Strong problem-solving and organizational skills to manage multiple priorities effectively.
•Effective written and verbal communication skills to collaborate across teams.
•Proficiency documenting activities, observations, and process exceptions clearly and structured.

Experience:AutomationAI-enabled workflowsTechnical supportShared services

Education:Bachelor's

Skills:CommunicationCollaborationAttention to detailProblem-solvingLearning agility

Tech Stack:AutomationAI-assisted workflowsRobotic process automationRPA

Company Brief

Emerson

Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.

Industry: Industrial Automation

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: St. Louis, United States

Founded: 1890

Website LinkedIn

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Emerson

6 days ago

Engineer I Automation Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Philippines

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Execute routine human-in-the-loop activities for Level 1 automation processes, ensuring quality and validation standards.
•Review and verify automated outputs using procedures and quality checks; escalate discrepancies or questions.
•Identify and assist with resolution of process exceptions from AI-enabled or automated workflows using established guidelines.
•Escalate non-routine, ambiguous, or complex issues to appropriate stakeholders in a timely manner.
•Document exception details and observations and collaborate to support issue resolution and process effectiveness.

Pay and Benefits

Perks:Health InsuranceEmployee AssistanceParental LeavePaid LeaveHoliday Leave

Key Requirements

•Bachelor's degree in Engineering, Information Technology, Computer Science, or a technical discipline (or equivalent education and experience).
•Ability to follow documented procedures, analyze information, and maintain accuracy and attention to detail.
•Strong problem-solving and organizational skills to manage multiple priorities effectively.
•Effective written and verbal communication skills to collaborate across teams.
•Proficiency documenting activities, observations, and process exceptions clearly and structured.

Experience:AutomationAI-enabled workflowsTechnical supportShared services

Education:Bachelor's

Skills:CommunicationCollaborationAttention to detailProblem-solvingLearning agility

Tech Stack:AutomationAI-assisted workflowsRobotic process automationRPA

Company Brief

Emerson

Industry: Industrial Automation

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: St. Louis, United States

Founded: 1890

Website LinkedIn