Sr Manager, Infrastructure Workplace Services – Virtualization Operations (Puerto Rico)

RTX
United States
Workplace: RemoteFull timeFunction: Facilities, Workplace & Physical OperationsExperience: 10+ yearsEducation: bachelorsSkills: ["Leadership","Strategic thinking","Stakeholder influence","Communication","Problem-solving"]

Lead enterprise operational support for virtual computing environments, including VDI, engineering compute platforms, and virtualization infrastructure. Manage a team to deliver reliable, secure, scalable virtual platforms and partner across technology and business groups to shape virtualization strategies, roadmaps, standards, and best practices. Own KPIs, improve platform resilience and customer experience, ensure high availability and cost-effectiveness, and develop team capabilities through knowledge sharing and cross-training.

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FursaFursa
RTX
RTX
7 hours ago

Sr Manager, Infrastructure Workplace Services – Virtualization Operations (Puerto Rico)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead enterprise operational support for virtual computing environments, including VDI, engineering compute platforms, and virtualization infrastructure. Manage a team to deliver reliable, secure, scalable virtual platforms and partner across technology and business groups to shape virtualization strategies, roadmaps, standards, and best practices. Own KPIs, improve platform resilience and customer experience, ensure high availability and cost-effectiveness, and develop team capabilities through knowledge sharing and cross-training.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Facilities, Workplace & Physical Operations
Seniority: Manager level

Key Responsibilities

  • •Partner with Enterprise Digital Technology and business organizations to align virtualization strategies with operational needs.
  • •Develop virtualization roadmaps, standards, and best practices for related platforms.
  • •Drive continuous improvement in platform resilience and customer satisfaction across global operations.
  • •Ensure high availability, security, scalability, and cost-effectiveness across virtual platforms.
  • •Develop team capabilities through cross-training, documentation, and knowledge sharing.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceWellness StipendRetirementParental LeaveBackup Care

Key Requirements

  • •A University Degree or equivalent experience with a minimum of 10 years prior relevant experience, or an Advanced Degree with a minimum of 7 years experience.
  • •Proven ability to partner with customers and senior leadership to ensure deliverables are met and drive accountability for key milestones.
  • •Proven ability to lead and deliver reliable operational platforms in global production environments, including 24/7 complex environments.
  • •Experience supporting virtual desktop infrastructure in medium to large enterprise environments.
  • •Experience with virtualization technologies across compute, network, storage, application, and automation layers.
Experience:10+ years
Education:Bachelor's
Skills:LeadershipStrategic thinkingStakeholder influenceCommunicationProblem-solving
Languages:English
Tech Stack:VDIVirtualizationUNIXLinuxSolarisWindowsCloud platformsAWSAzureOracleVMwareNutanixHyperconverged infrastructureIaaSPaaSSaaSNetAppPowerMaxAutomation

Eligibility

Nationality:US National
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

RTX
Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Arlington, United States
Founded: 2020
Website