Partner Success Manager

Yonder
London
Workplace: HybridFull timeGBP 51,497 - 67,881 annuallyFunction: Software EngineeringSkills: ["Communication","Relationship-building","Data literacy","Negotiation","Problem-solving"]

Partner Success Manager to own performance management, retention, and expansion of a growing partner book in the hospitality/dining space; drive value through data-driven insights, onboarding, and case studies while shaping how the function operates with autonomy in a hybrid, office-first environment in London.

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Yonder
Yonder
4 months ago

Partner Success Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Partner Success Manager to own performance management, retention, and expansion of a growing partner book in the hospitality/dining space; drive value through data-driven insights, onboarding, and case studies while shaping how the function operates with autonomy in a hybrid, office-first environment in London.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Performance management - Monitoring partners and stepping in proactively to improve total spend through offer structure and placement strategy.
  • •Retention & expansion - Owning renewals, rebooking and upsell conversations; turning a one-campaign partner into a long-term relationship
  • •Structured coverage - Segmenting the partner book by engagement level so your effort goes where it drives the most return
  • •Onboarding - Making sure new partners go live quickly in a way that drives real member engagement from day one
  • •Case studies - Building proof points that improve sales conversion and help us win more of the right partners

Pay and Benefits

Salary: GBP 51,497 - 67,881 annually
Equity and Bonus:Equity
Perks:Health InsuranceEquityLearning BudgetParental LeaveCycle-to-work

Key Requirements

  • •Has experience in account management, partner success or a similar relationship-driven commercial role. You know what it takes to retain and grow a book of partners and you’re energized by it, not just going through the motions.
  • •Is data-literate and commercially curious, comfortable reading performance data and forming a view on what to do next.
  • •Understands the hospitality or dining space (or is genuinely excited to). Familiarity with how restaurants and independent venues think about marketing, footfall and spend will help you hit the ground running.
  • •Is obsessed with partner outcomes, understanding that a partner who doesn’t see value will leave and you’ll advocate internally to make it work.
  • •Thrives with ownership and autonomy; you’ll help define how this function works and own the process.
Experience:HospitalityDiningRestaurants
Skills:CommunicationRelationship-buildingData literacyNegotiationProblem-solving
Languages:English

Company Brief

Yonder
Yonder is a UK challenger rewards card and financial membership offering debit and credit cards that earn points redeemable for curated dining, travel and lifestyle experiences, targeting expats and young professionals.
Industry: Payments
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Valuation: USD 100M to 250M
Funding: Series A
Headquarters: London, United Kingdom
Founded: 2020
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor