Logistics Strategy & Performance Lead

Delivery Hero
Barcelona
Workplace: HybridFull timeFunction: Supply Chain & LogisticsSkills: ["Ownership","Influencing stakeholders","Analytical problem solving","Communication","Judgement"]

Own business performance for Glovo’s largest rider markets, ensuring risks and opportunities are identified early and planning decisions translate into execution. Lead a 360° view of rider KPIs (cost, cost per order, utilization, delivery times, reassignments, supply health, rider experience) and drive root-cause deviations to closure. Set the standard for the controlling system, coordinate deep-dives with ROI in mind, and communicate key decisions to senior leadership.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Delivery Hero
Delivery Hero
3 days ago

Logistics Strategy & Performance Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own business performance for Glovo’s largest rider markets, ensuring risks and opportunities are identified early and planning decisions translate into execution. Lead a 360° view of rider KPIs (cost, cost per order, utilization, delivery times, reassignments, supply health, rider experience) and drive root-cause deviations to closure. Set the standard for the controlling system, coordinate deep-dives with ROI in mind, and communicate key decisions to senior leadership.
Location: Barcelona
Workplace: Hybrid
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Mid level

Key Responsibilities

  • •Own rider business performance across 20+ markets, challenging targets, deviations, and recovery plans with decision ownership.
  • •Maintain a 360° KPI view for rider operations, owning trade-offs across cost, utilization, delivery times, supply health, reassignments, and rider experience.
  • •Identify highest-value risks and opportunities using experiments, competitor benchmarks, market trends, and internal numbers, and allocate analytical effort.
  • •Drive material deviations end to end (root cause, accountable owner, recovery plan, follow-through to closure).
  • •Lead business narrative through best estimate, budget, and annual planning; raise controlling standards (definitions, cadence, tooling, accountability) and provide decision-oriented communication to senior leadership.

Key Requirements

  • •4–7+ years in business performance, controlling, strategy & operations, FP&A, consulting, marketplace, or operations, including real accountability for a budget, cost line, or market portfolio.
  • •Strong ownership mindset with comfort operating without direct reports.
  • •Track record of challenging and influencing senior stakeholders to get them to move.
  • •Advanced Excel / Google Sheets capability and comfort working with complex data.
  • •Fluent English, clear direct communication, and comfort with ambiguity and materiality.
Experience:MarketplaceGig-economyLogisticsQuick-commerce
Skills:OwnershipInfluencing stakeholdersAnalytical problem solvingCommunicationJudgement
Languages:English
Tech Stack:ExcelGoogle SheetsSQLLookerAI tools

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
WebsiteLinkedInGlassdoor