General Manager, Toronto YYZ

American Airlines Group
Toronto
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Motivation","Problem-solving","Communication","Financial management","Budget control"]

Lead American Airlines’ YYZ airport station team within the International Airports division, providing strategic and operational leadership across airport operations. Drive safety, security, regulatory compliance, and service excellence while supervising staff and contractors across key functions. Own workforce planning, talent management, financial stewardship, vendor performance, and operational metrics analysis to improve reliability, customer satisfaction, and station performance through strong stakeholder collaboration.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
American Airlines Group
American Airlines Group
2 days ago

General Manager, Toronto YYZ

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Lead American Airlines’ YYZ airport station team within the International Airports division, providing strategic and operational leadership across airport operations. Drive safety, security, regulatory compliance, and service excellence while supervising staff and contractors across key functions. Own workforce planning, talent management, financial stewardship, vendor performance, and operational metrics analysis to improve reliability, customer satisfaction, and station performance through strong stakeholder collaboration.
Location: Toronto
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Manager level

Key Responsibilities

  • •Supervise and direct airport staff and contracted personnel across customer service, ticketing, operations, baggage handling, ramp, catering, and security.
  • •Lead workforce planning including scheduling, training, performance management, compliance oversight, and financial stewardship.
  • •Drive accountability, engagement, and operational excellence to achieve station performance and service objectives.
  • •Support talent management including hiring, promotions, transfers, succession planning, and corrective actions.
  • •Serve as a key representative with airport authorities, government agencies, industry partners, and community stakeholders to foster operational success.

Pay and Benefits

Perks:Travel AllowanceHealth InsuranceDiscounts

Key Requirements

  • •Bachelor’s degree in Business Administration, Management, or a related field.
  • •5+ years of experience working in an international environment.
  • •Fluently read, write, and speak in English.
  • •Ability to lead and motivate teams to achieve operational goals.
  • •Strong financial management and budget control skills.
Experience:5+ yearsInternational environment
Education:Bachelor's in Business Administration, Management, or related fields
Skills:LeadershipMotivationProblem-solvingCommunicationFinancial managementBudget control
Languages:English

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn