Manager, Product Management- Associate Experience

Discover Financial
Virginia, Richmond, Chicago, New York
Workplace: OnsiteFull timeUSD 164,800 - 188,100 annuallyFunction: Communications, PR & CommunityExperience: 3+ yearsEducation: bachelorsSkills: ["Integrated problem solving","Cross-functional collaboration","Transformational leadership","Execution excellence","Customer focus"]

Lead product management for the Associate Experience team, creating simple, digitally enriched experiences that improve how Capital One associates work. Drive human-centered, business-focused outcomes using technology, solving complex problems while mitigating product risks. Partner across functions to align teams and transform customer journeys by delivering resilient, innovative solutions that enhance the associate experience at enterprise scale.

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Discover Financial
Discover Financial
1 month ago

Manager, Product Management- Associate Experience

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead product management for the Associate Experience team, creating simple, digitally enriched experiences that improve how Capital One associates work. Drive human-centered, business-focused outcomes using technology, solving complex problems while mitigating product risks. Partner across functions to align teams and transform customer journeys by delivering resilient, innovative solutions that enhance the associate experience at enterprise scale.
Location: Virginia, Richmond, Chicago, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Manage the Associate Experience product, connecting Capital One associates to simple, digitally enriched experiences.
  • •Lead cross-functional teams to solve associate/customer problems and drive organizational alignment.
  • •Apply human-centered thinking to reimagine and innovate product solutions.
  • •Use business focus and leverage to deliver game-changing outcomes.
  • •Leverage technology to deliver innovative and resilient solutions while mitigating product risks.

Pay and Benefits

Salary: USD 164,800 - 188,100 annually

Key Requirements

  • •Bachelor's or Master's Degree in a quantitative field (or related) or Business/Marketing, or Bachelor's degree in any field with at least 3 years of Product Management experience.
  • •Demonstrate proficiency in human-centered product thinking focused on internal and external customer needs.
  • •Deliver outcomes with strong business focus, leveraging execution excellence.
  • •Use technology to build innovative, resilient solutions that create near- and long-term value.
  • •Translate business strategy and analysis into consumer-facing digital products (preferred).
Experience:3+ years
Education:Bachelor's in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems) or Business or Marketing
Skills:Integrated problem solvingCross-functional collaborationTransformational leadershipExecution excellenceCustomer focus

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn