Sales Support Associate II

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 21.75 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Organizational skills","Attention to detail","Multitasking"]

Support store success by warmly assisting customers at the cash wrap and maintaining an organized, well-merchandised sales floor. Operate POS accurately, process transactions and shipments, promote add-on products and gift cards, and help manage stock levels and visual updates. Partner with the team to respond to customer requests, follow Loss Prevention guidelines, and ensure a clean, efficient stockroom.

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Tapestry
Tapestry
2 months ago

Sales Support Associate II

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Support store success by warmly assisting customers at the cash wrap and maintaining an organized, well-merchandised sales floor. Operate POS accurately, process transactions and shipments, promote add-on products and gift cards, and help manage stock levels and visual updates. Partner with the team to respond to customer requests, follow Loss Prevention guidelines, and ensure a clean, efficient stockroom.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients professionally, anticipate needs, and provide personalized assistance at the cash wrap.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments/transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 21.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail service; education and experience may be considered together.
  • •Knowledge of fashion trends and marketplace competition.
  • •Ability to operate cash register systems and use basic computer tools, including iPad/laptop, Mobile POS, and Internet.
  • •Strong attention to detail and organizational skills.
  • •Strong English language proficiency.
Experience:1+ yearsRetail
Skills:Customer serviceCommunicationOrganizational skillsAttention to detailMultitasking
Languages:English
Tech Stack:POSMobile POSIPadLaptopInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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