Community Manager

Wiz
United States
Workplace: RemoteFull timeUSD 136,000 - 185,000 annuallyFunction: Communications, PR & CommunityExperience: 3+ yearsSkills: ["Communication","Cross-functional collaboration","Welcoming presence","Strategic thinking","Problem-solving"]

Design and scale customer community programs that help users succeed with Wiz—creating pathways tied to onboarding, enabling self-service and peer support, and fostering meaningful engagement. Collaborate across product, customer success, field, and marketing to connect community insights to satisfaction, adoption, and long-term growth. Measure impact with data, build feedback loops that shape the product, and use Slack and community platforms to execute at scale.

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FursaFursa
Wiz
Wiz
1 day ago

Community Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 9 months ago

Job Summary

Design and scale customer community programs that help users succeed with Wiz—creating pathways tied to onboarding, enabling self-service and peer support, and fostering meaningful engagement. Collaborate across product, customer success, field, and marketing to connect community insights to satisfaction, adoption, and long-term growth. Measure impact with data, build feedback loops that shape the product, and use Slack and community platforms to execute at scale.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Design programs that help customers adopt features faster, troubleshoot with peers, explore new use cases, and discover resources.
  • •Foster customer-to-customer engagement through initiatives where customers answer questions and share best practices.
  • •Establish feedback loops so community input shapes product direction and flows to product teams as real-time insights.
  • •Scale self-service and peer support by growing moderators and member networks across time zones and recognizing top contributors.
  • •Track, measure, and optimize community engagement and adoption using data, sharing insights on community-driven value.

Pay and Benefits

Salary: USD 136,000 - 185,000 annually
Equity and Bonus:Equity

Key Requirements

  • •3+ years of experience building customer and community-related programs, with strong familiarity with Slack and other community platforms.
  • •5 years of experience working in technology.
  • •Strong communication skills and a welcoming presence to connect with users and make them feel seen.
  • •Experience working cross-functionally, especially with product, engineering, and customer success teams.
  • •8+ years of experience in technology (preferred), specifically in SaaS or cybersecurity.
Experience:3+ yearsSaaSCybersecurity
Skills:CommunicationCross-functional collaborationWelcoming presenceStrategic thinkingProblem-solving
Tech Stack:Slack

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Wiz
Provides cloud security platform that detects and prioritizes risks across cloud infrastructure, workloads, and identities, enabling organizations to proactively identify and remediate threats across multi-cloud environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: New York, United States
Founded: 2020
WebsiteLinkedIn